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Title Customer Service Logistics Manager
Target Location US-NJ-Bayonne
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  W33rd StreetApt Street Address
Bayonne, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPHONE NUMBER AVAILABLE cellCAREER PROFILEDistribution/Inventory Support/Customer ServiceGoal-oriented Logistics Manager offering extensive experience in computer/peripheral parts control and distribution for high-profile computer companies. Accomplished in forward planning, meeting/exceeding customer/corporate expectations, and delivering results; skills which are easily transferable to a variety of industries. Adept at assessing client needs, as well as defining requisite resources. Strong communicator. Interact effectively with individuals at all levels of an organization and from diverse cultures. Considered the go to guy. AREAS OF EXPERTISEAttention to DetailAnalyticalProblem-SolverOrganization andPrioritizationMaterial andInventory ControlInitiate Cost-ContainmentPolicies Interactive,Motivational LeadershipMultiple-ProjectManagementTime Management/Meet DeadlinesStock ControlSystems/MS ProgramsCAREER HISTORY & SELECTED HIGHLIGHTSAll Covered. IT Services from Konica Minolta. New York, New York, 2015  2024. Technician dispatch, assigning work tickets from Remedy, Service Next and Shared Service Now to engineers for onsite visits to multiple clients, scheduling of same, handling of UPS Shipments and receipts, office services duties and liaison with building management.COMPUCOM/COMPUTACENTER, New York, New York, 2014  2015 Logistics Associate responsible for PC parts loans and returns, HDD storage and cataloging while working for worldwide banking firm. Also performed laptop staging and deployments and oversaw move add change (MAC) work within the firms multiple office locations.KEY SYSTEMS, New York, New York; 1996 to 2013Logistics Manager with responsibility for distribution/disposition of product, customer issue logs, problem resolution and escalation, continuous improvement, and generation/distribution of monthly, quarterly, and annual reports for this 3rd party maintenance company providing service and parts to major computer suppliers.Effectively and productively coordinate off-site parts management with inventories of over $1.5 million and successfully meet requirements for inventory support for 24/7 operationsMaintain up-to-date knowledge of parts inventories at numerous client locationsAchieved excellent customer satisfaction ratios and consistently receive outstanding performance evaluationsBuild, mentor and manage professional, proactive, and productive teamsProvide detailed reporting and solutions to both internal and external customersTrack receipt of returned parts, record deficiencies, report on defective parts DIGITAL EQUIPMENT, New York, New York; 1985 to 1996 Logistics Associate; 1987 to 1996 managing parts for total solutions for computer service companyReorganized stockroom layout, efficiently indexing over $1 million in revolving inventoryLiaison with technicians and management in coordinating available parts for service workQuickly resolved issues both internally and externallyMonitored department performanceMailroom Clerk; 1985 to 1987MILITARYUNITED STATES NAVY, Various locationsE4 Aviation Administrator, 3rd ClassHonorable Discharge October, 1985EDUCATIONCorporate sponsored training includes, Time Management, Stock Control System, and other business related seminars and workshopsColumbia High School, South Orange, NJGraduated 1981

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