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Click here or scroll down to respond to this candidateCandidate's Name
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C: PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY/ACCOMPLISHMENTS Motivated, energetic, self-starter with 7 years of experience in client support, sales,Customer support business analysis, training and consulting in industry. Strong Knowledge of Electronic Health Records (EHR), Data Conversion, eRx, Labs, Templates, and ICD10. Expertise as an EHR/EMR implementation project management and training. Ability to create templates and clinical workflow configuration. Worked on different modules within healthcare (eRx, Labs, Problem/Dx, Templates, membership, and providers). Ability to coordinate with 3rd party vendors and other business channels. Able to gather business and technical requirements from both formal and informal sessions through one on-one interviews, Virtual Online Meetings, Video Conferencing, Client/Conference Calls, Questionnaire. CORE COMPETENCIESBusiness Skills Business Process Analysis & Design, Requirement Gathering, Training and schedule Operating Systems Windows XP/2000/2010, Mac OSOffice Tools MS Access, Excel, Power Point, Word, Outlook Exchange Project Management MS ProjectModules eRx, Problem/Dx, Templates, Claims, ICD-10, CPT. PROFESSIONAL EXPERIENCEConcentrix: Telesales Associate at American Express: 2024 - Current Responsibilities Building pitches and documents for the sales team Conducting research and analyzing data Overseeing various administrative tasks required to ensure the organization reaches sales goals Creating and implementing sales processes Overseeing the sales team or sales operations specialists Keller Williams Realty April 2023 2024: Real Estate Agent Responsibilities Providing guidance and assisting clients in buying, selling, or renting properties for the right price and terms. Performing market analysis, research, and marketing tasks to estimate properties' value and attract potential buyers or sellers. Managing the purchase, sale, rental, or development of properties, as well as monitoring income and expenditure, collecting payments, and negotiating lease agreements. Preparing and handling real estate forms, documents, and correspondence, as well as scheduling meetings and making travel arrangements.January 2022 March 2023 Position: Home TutorResponsibilities Conducting one-on-one tutoring sessions for students in various subjects. Creating learning resources, lesson plans, and educational materials based on student needs. Assessing, tracking, and reporting on student progress. Providing feedback to students using positive reinforcement techniques. Helping students achieve their academic goals.Mayflower Tax & Accounting May 2021 December 2021 Position: Accountant Responsibilities Performing account analysis Reviewing financial statements, documents, and other reports to ensure they are accurate Conducting routine and annual audits Reviewing financial operations Preparing tax returnsInSync Health Care Solutions August 2020 March 2021 Position: Queue Coordinator Responsibilities: Designed and developed the right channel where client queries were converted into a ticket. Assigned tasks to team members based on individual strengths and promoted teamwork-driven environments to meet goals. Monitoring and provoking the CSAT of the clients in terms of the product, service, or support interaction. Worked with quality control and compliance teams to achieve full compliance with regulations and SOPs. Kochar Infotech Pvt Ltd July 2015 August 2020 Position: Team Leader Responsibilities: Report to the Manager and ensure all the reports are analyzed with real scores and targets. Handel the team size of 20-25 associates. Documenting detailed analysis of end-to-end processes, functional design, workflow data mapping and issues. Keep track of all LOB processes and ensure compliance on every parameter. EDUCATIONMasters in accounting and Finance Managemen |
