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Click here or scroll down to respond to this candidateCandidate's Name
Licensed Mortgage Loan Originator EMAIL AVAILABLETo become a valuable asset and team player with a companythat will utilize my skills, experience, and achievements.EducationAlleghany Community CollegeA.A.S Business Administration 1995Licenses and CertificationsNMLS: #373894PittsburghLicensed Real Estate Agent 1996Licensed Mortgage Broker 2005Licensed Loan Officer 2014Mortgage Certificate of Completion 2018New MexicoLicensed Mortgage Loan 2019TexasLicensed Mortgage Loan Officer 2021Skills & ExpertiseLicensed Mortgage BrokerLicensed Loan OriginatorLoan OfficerMortgage UnderwriterCredit approvalCustomer Service IIITitle Research ClearingTransactions processorSuperior Customer ServiceMS Office Suites(Word, Excel, Outlook, Powerpoint)Google SuitesTeams/ ZoomSharePointCRM SoftwareTyping/Data Entry08/2022- PresentMedicare Advocate4Me- United Healthcare- Govt ConsumerProviding high volume customer service {not limited to members, billing services and providers}Researching members' accounts to explain policy,deductibles, copay, coinsurance, coverages or breakdownsAssisting members with claims (processing, research,answer questions, follow ups)02/2021 05/2022 TXLoan Officer- Pen Fed, IncProcess sixty applications monthlyGenerate over seven million in fundingAssist inbound callers with questionsOutbound calls to prospective clientsOriginate new mortgages through Encompass07/2019 01/2020 NMCustomer Service III - FHA/HUDReceived inbound calls from publicAssisted callers with mortgage loan questionsInputted detail information into databaseResearched default loan status in Hermit, FHA systemsProcessed reverse mortgagesResolved email requestsAug. 2018 June 2019 NMProperty Manager- Monarch Properties IncConducted unit inspectionsListed available rental unitsMaintained renters filesUpdated tax, utilities, and rental ratesContinue education on housing regulationsSupervised employees on daily workflowHousing InspectionsMay 2015 Nov 2018 GACommercial Sales Rep-Transworld, IncTracked Business to Business DebtGenerated over one hundred calls dailyAssisted CEOs and VP with questionsCreated proposals and brochuresExceed monthly goalsDeveloped business relations with prospect clientsNov. 2010 June 2015 PASecured Lending Specialist- National Real Est.Collaborated with agents and other departmentsCreated and disbursed draft on settlement feesInputted data entry on required documentationPerformed monthly auditsJan. 2010 Oct. 2010 PAEvaluation Specialist Merrill Lynch Inc.Communicated with vendors on foreclosed propertyReviewed appraisals for accuracyOrdered appraisals and downgraded to drive-byResearched recovery of funds |
