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Click here or scroll down to respond to this candidateCandidate's Name
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Tele: PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVETo gain experience which will allow me to be exposed to different aspects of the business models and management styles, to strengthen my customer service skills, and assist in my professional development on leadership.EDUCATION AND CERTIFICATESJamaica Combine Cadet Force 2011 2014: Certificate of Participation, Certificate of completing the Non-Commissioned Officer CadetNational Youth Service 2016: Certificate for participating in the Entrepreneurship 101 WorkshopThe Vauxhall High School 2011 2016: Obtaining 6 Caribbean Examination Council CXC: Principle of Business (II), Principle of Accounts (III), Office Administration (III), Information Technology (III), English Language (II), Social Studies (III), ALSO, obtaining an High School DiplomaEXPERIENCE AND AWARDSAdvantage Communications (Internet, Landline and Cable Company)October 2017- September 2022Customer Service Representative Trained new employees in sales techniques and call etiquette Obtain award for Care Agent of The Year Assist customer to better their ongoing services Adaptability- Adapt to constant changes in environment based of business needsSales Representatives Obtain awards Multiple awards for Top Sales Agent Help customers from Trinidad, Guyana, St Lucia, Barbados and St Vincent to get cable, internet and landline services in areas that are serviceable Actively solved challenges faced involving processes for the business Persuasive Speaking skills- Speaking confidently, staying positive and offer the kind of compelling arguments that leads to conversationsMinistry of Health (Management Information System Department)Assistant 2016 Data entry; file all the documents in its correct order for customers who applied for their Food Handlers Permit deliver reports, forms, information and computer support for the organizationSKILLS Communication skills. ... Problem solving. ... Customer service. ... Emotional intelligence. ... Numeracy skills. ... Teamwork. ... Organization and time management. Leadership and team management. Creating spreadsheet. Creating tables. Creating pivot tables. Running and creating macros. Data analysis. Data visualization. Validating data. Creating documents.REFERENCESTyrone AnnikeAdvantage CommunicationsMANAGAERPHONE NUMBER AVAILABLENicole BrownAdvantage CommunicationsHuman ResourcesPHONE NUMBER AVAILABLE/pre> |
