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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLEExceptional Property Management Professional, Team Leader and Customer Service Representative. Motivated team leader teaching my team hands-on experience in a fast-paced working environment. My experience as a Property Manager is to enhance communities and support customers with concerns. Marketing Creative and Research Analyst astute in Leasing to capacity and managing long-term contracts for a cultivated and loyal clientele. Impressive and proven integrity in exceeding expectations of audit criteria: Section 8, Subsidies, Tax Credits and Conventional properties. Respecting the honor of helping families establish homes, entrustment to manage, as well as providing superb customer service.Sound assessment of targeted clientele regarding ability to payDemonstrated genuine rapport in ensuring tenant accountability and retentionTactful credibility and professionalism concerning all legal matters in breach of contractOrganizational proficiency and process improvement in maintaining highest quality condition of propertyContinuous Human Resource development of a truly exceptional staff for all the levels of care and serviceProduction/Team LeaderCable and Wire repairTraining and developmentSurface Mount TechnologyQuality AssuranceCustomer ServiceUnderstanding DOT rules and regulationsELD Log and Paper logsPart-Time/AssemblerGeneral Motors Arlington, Texas June 2024 to Present Working at a fast pace to assemble parts for General Motors vehicles, Ensuring the parts pass through Quality Control with no defects. Part-Time/Charter Bus DriverAsh Limo, Hurst, Texas May 2023 to June 2024Inspect the bus to assure it has been clean and safe to operate. Pick up people and take to their designated area.School Bus DriverDenton ISD Denton, Texas August 2023 to May 2024On a daily basis, I Perform a Brake test to assure the safety for my students, inspect the bus inside and out for defects. Pick up students from their designated area and take them to school in a timely manner. Pick up students from school and take them home.EMAIL AVAILABLE1 of 4School Bus DriverProsper ISD, Prosper Texas November 2021 to May 2023 On a daily basis, I Perform a Brake test to assure the safety for my students, inspect the bus inside and out for defects. Pick up students from their designated area and take them to school in a timely manner. Pick up students from school and take them home.Part-Time Front ConciergeThe Parking Lot Group Dallas, TexasContracted to service Ascent Victory Parks Apartments - Dallas, TX Answering incoming calls, greeting guests/customers. When Fed-Ex, UPS come in and cannot reach customers, I take the package and email the customer. When delivery of food or someone visiting, I contact customers to assure it's ok to allow them up. Answering incoming calls, taking work orders. Type everything that happens into the computer. Shuttle Bus DriverCorporative Service International Plano, Texas April 2019 to January 2021 Provided safe, secure and expeditious transport, adhering to a stringent schedule. Responsible for thirty-two passenger buses of JPM Chase Bank employees between the parking structure and the Corporate offices. Ensured vehicle safety via inspection in accordance with the Whip Around program. Responsibly made the round continually throughout the shift.Shuttle Bus DriverDCTA, Denton County Transportation Authority Denton, Texas January 2019 to April 2019Responsible for ninety passenger shuttle of college students between campuses, adhering to the Smith System for safe transport. Ensured equipment safety by inspection from the time I entered the bus and observed proper operation of the doors, working my way to the back to make sure poles and seats were secured. Performed airbrake check and signal light check as approaching driver seat and securing seat belt for operation. Prior to onboarding and operation, I inspected the bus inside and out, making sure the bus was not leaking oil and the tires were up to par. Team Leader/School Bus DriverDurham School Service Coppell, Texas February 2017 to January 2019 Ensured the safe transport of school children, and assured parents regarding the entrustment of their children. Verified parent/child match for return departure in consistent matter of course. Explicitly trained students on equipment safety of the sixty-six passenger bus, both under the hood and underneath the bus prior to obtaining their CDL. I taught defensive driving, safe backing and parallel parking. Durham School Service also taught me how to train students to quickly and thoroughly perform inspection outside and inside, doing an air break test to consistently ensure. Customer Service & Sales RepresentativeTruGreen Lawn Service Lewisville, Texas December 2015 to February 2017 Make outbound to potential customers, who want information for lawn care, ask them for their address, using lots I search their house and measure their lot and provide them with the best plan that suits their needs for healthy green grass. Also, take incoming calls from customers who have concerns about the service. I hear the customer out EMAIL AVAILABLE2 of 4emphases, and sympathize with the customer and apologize and solve the customer problem.Food PackerAdecco Temp Agency Lewisville, Texas June 2014 to December 2015 Food Packer June 2014 to September 2014At the beginning of each shift requesting a shopping list for the entire day. Performed one order at a time to ensure accuracy, placing carts at the packer desk alone with the list for them to pack.Cell Phone Inspection September 2014 to December 2015 Racks of damaged phones were placed available to inspect and label damages on tag for the entirety of each shift.Sales & Customer RetentionMetro Property Management Dearborn, Michigan October 2013 to September 2014 Swiftly ascertained reason for 30-day Notice to Move Out, and offered one-hundred dollars off first month rent on a 12-month lease sign and if the reason was due to poor maintenance, recertified repair issues immediately and offered one-hundred dollars of first month rent on a 22-month lease sign. Performed excellence in customer relations, and vendor obligations, i.e. water bill payment.Property Management AssistantGabrielle Apartments Highland Park, Michigan February 2011 to October 2013 336 Unit Section 8 Project Low Income Housing Tax Credit Managed by The Boulevard GroupInitially upon hire was faced with a very brief period to prepare for Audit, and did so with grace and accuracy. The first item to address was the filing system that was in complete disarray, and swiftly recertified. Verified/maintained the extreme accuracy of Tenant records, and established an efficient system of rent collection in a prudent and professional manner with all staff. Vacancies due to Inspection fail as a result of poor maintenance was obviously problematic, there established a system of react of units with Inspector, after pre-inspection prior to scheduling Inspection appointments, ensuring the 100% pass record that followed. Handled all Tenant complaints with tact, efficiently addressing based on sound rapport with maintenance. Gabrielle is a Tax Credit property, and I established a system to ensure stress free audits, with 7 day notice to vacate and court filings for file to show and evictions when necessary. Efficient collections, deposits, reports.Leasing Agent, Section 8, Low Income Rental, Tax Credit Alberta W. Kings Apartments Detroit Michigan March 2005 to February 2011 121 units, managed by one of the finest companies in Michigan, Keystone Property ManagementGreeted prospective tenants and showed apartments, knowing the next step was to explain our waiting list process and to simply ask them to complete a guest card for interest. Implemented the active process by entering information into a One Suit software, utilizing Real Page for screening. When available, inspect the unit and notify prospects. If a prospect is still interested, notify Section 8 to schedule inspection. Non-Section 8 is also income based and prospects must still recertify immediately prior to move in. Recertification is also periodically required, and tenants were contacted 120 EMAIL AVAILABLE3 of 4days prior to lease end, also listing required items if needed. Set-up tenant files and maintained to audit standards, 100% occupancy.Assistant Property ManagerBethel Towers Apartments Detroit, Michigan March 2003 to March 2005 146 unit Section 8 project, Low Income Housing, Tax Credit property managed by Midwest ManagementWarmly greet prospective tenants, ascertaining need and showing maintaining Guest cards. If not interested, or say they will return, follow up with them in a day, my goal is to keep my units 100% occupied. Screened via in Real Page and refer to sister property if I could not readily meet need. Yardi Voyager to implement guest cards, notice to vacate, move tenants out and in, and show work complete. Sent 7 day notice for nonpayment, forwarded to the company lawyer and filed eviction with the court. Reports for money owed were sent for approval. Conducted 120 day recertification prior to lease end. Team Leader/SoldierRobert Denton Inc, Rochester Hills, Michigan November 2001 to March 2003 On the MotherBoard, I trained twenty people at a time to read diagrams. Assemble small pieces, solder together metal components, making sure there is no thrush hole. calibrate, and check the voltage. Lots of detailed work, and it took patients, teaching my students to take pride in their work. Assuring the work was completed, and correct to meet my company standards. Quality first. Quality Control & Soldier - Jabil Circuit Auburn Hills, Michigan May 1997 to November 2001Efficiently acquired circuit board from rolling convectors to inspect in a timely manner, ensuring free from corrosion or return to Lead for repair. Later promoted to Soldier, soldering the circuit chip to the motherboard and inspecting for defects before sending the board out.Janitor ABM, American Building Maintenance Detroit, Michigan June 1992 to May 1997Thoroughly prepared cart for the shift, stocking with supplies and filling with cleaning solutions, placing broom, dust pan, rags duster, vacuum and vacuum belts. Adhered to cleaning protocol for efficiency by first dusting the desk and overhead of desk, chairs legs, window sill, door jambs and pictures. Emptied all trash cans in office spaces and restroom areas. Vacuumed the entire carpeted area, and swept/mopped bare floors. Cleaned and disinfected restrooms, including sinks and toilets. Restocked with tissue and hand napkins. Finalized by mopping floors.EDUCATIONDiploma, Michigan Computer Institute Southfield, Michigan January 1989 WordPerfect, Multiplan, Lotus 123, Microsoft Word, Microsoft Excel and PowerPoint Property Management Software Programs Proficiency: Yardi Voyager, One Site and Real Page.Michigan Computer Institute Southfield, Michigan Diploma, January 1989Cody High School Detroit, Michigan Diploma, June 1980 EMAIL AVAILABLE4 of 4 |
