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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Amberfalls ctDublin, OH Street Address
E-mail: EMAIL AVAILABLE Mobile number: PHONE NUMBER AVAILABLECAREER OBJECTIVE:I look forward to strengthening my skills and progressing in my career in the Administrative and IT area. I strongly believe that my ability to lead, eagerness to learn, and my hard work will help me persevere through a cross- functional career in the Administrative and IT industry".QUALIFICATION SUMMARY:Proficient client relationship management and problem- solving skillsExperience in data collection, requirement, functional analysis, and documentationTwo years of experience as a Business Analyst and Functional SpecialistTwo years of experience in Executive, Hospital Operations Management SystemsDiverse work experience including working with health care and banking industriesCustomer service experience in the retail and banking industryWORK EXPERIENCE:Store Associate- JC Penney May 2022- PresentServed as a cashier at the checkoutAssisted customers with payment methods and opened credit card applicationsWorked in the inventory managementQuality Assurance Analyst- JP Morgan Chase Feb 2015- Dec 2015Tested ATM machines and applications as per the test scriptsReported the defects of applications to the application developers and tested applications as per hardware and software test requirementsExecutive Hospital Administration- Durgabai Deshmukh Hospital May 2009- June 2011Worked as a Manager-operation for purchase departmentDocumented department level process flows in Word documents for generating operational manualsStandardized the tariff rates by doing price matches with other charitable hospitalsDeveloped and implemented packaged rates by doing a cost analysis per surgeryMonitored the hospital revenue weekly after tariff rates have been modified and reported to the CEOGenerated reports department wise, doctor wise, and procedure wise and reports on revenue to the CEO of hospitalEnterprise HIS project - Business. Analyst - Tata Consulting Services, India Dec 2005 Feb 2007Worked as a Business Analyst, Domain specialist, and Data analyst for Enterprise Based Healthcare Information System (Business Process Re-engineering)Recorded the user requirements in line with the current process flows of hospitals and requested for proposalDocumented screen definitions, attributes and their inter module interactions at screen and attribute level for processes and sub-processesDesigned the DFDs sub-processIdentified interfaced equipment requirements with eHlS, triggering points, alerts, and messages at each sub-process levelDeveloped user role matrix as per access rights (screen level and attribute level) for core healthcare modulesConducted various meetings with programmers and briefed them on the functionality of individual processWorked as a Module expert for Lab information systems (LIS), core healthcare modules like OT, Physiotherapy, Doctors modules, administrative modules like Admission, Transfer and Discharge and Registration module, and support modules like Laundry, Housekeeping and central sterilized supply departmentAssisted programmers to understand the user requirements to develop customized and standalone productsTOOLs: MS Visio, Visual Source Safe, Word, Excel, PowerPoint, MS AccessApollo Hospital information system - Functional Specialist - Apollo Hospitals, India Aug 2005- Dec 2005Defined third level work process flows for various departments from various locations of Apollo Hospitals groupStandardized process flows for entire group of Apollo HospitalsIdentified system touch points and manual touch points in the workflows of the individual modulesGathered requirements from management and users for re-engineered product by conducting interviews and presentations with management staff and department headsTOOLS: Word, Excel, PowerPoint, MS AccessEDUCATIONAL QUALIFICATIONS:Masters in Hospital Administration, India, 2006Bachelor of Science, India, 1994Post bachelors in Microbiology, University of Akron, OH, 1999COMPUTER SKILLS:Languages &Reports: Visual Basic 6.0, MS Access, Crystal Reports RDBM: Oracle 91, Oracle Forms and ReportsTools: Visio, Word 2003, Excel 2003, PowerPoint 2003, Visual source Safe 6.0Operating Systems: Windows XP, UNIX |
