Candidate Information Title Customer Service, Operations Manager, Administrative Manager Target Location US-TX-Leander Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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EMPLOYMENT HISTORYAPR Street Address  - AUG 2023General Manager, Goodwill International, St Louis, MO & Austin, TX APR Street Address  - MAR 2021Outlet Store Manager, St Vincent de Paul, St. Louis, MO JUN Street Address  - MAR 2020Production Manager, Goodwill of Southern Nevada, Las Vegas, NV NOV Street Address  - JUN 2018Business Sales Manager, Dillards, Houston, TX & Las Vegas, NV APR Street Address  - JUL 2017Sales and Service Manager, Pottery Barn Kids, Houston, TX JUL 2014 - FEB 2016Brand Central/Hardlines Manager, Sears, Appleton, WI & Texas City, TX 2500 Cheyenne St, Leander, 78641EMAIL AVAILABLEPHONE NUMBER AVAILABLELAJUNE FRITTSGENERAL MANAGERPROFESSIONAL SUMMARYResults-oriented General Manager with a solid track record in retail management, focusing on innovative customer service and operational excellence. Skilled in navigating complex technical challenges and proactively driving customer satisfaction and retention for MLS accounts. Demonstrates strong leadership in developing teams and strategies that align with corporate goals and enhance business growth. Led top-ranked customer service team across 39 stores Fostered growth-focused culture, retaining high-value talent Enhanced team readiness, cutting onboarding time by 30% through new training program Boosted customer satisfaction and repeat rate by 18% with a successful loyalty program Fostered team synergy, enhancing retention and morale Achieved consistent revenue growth via diligent sales monitoring Improved efficiency by 15% by synchronizing cross-functional teams Drove a 12% sales increase through promotional campaigns Elevated customer satisfaction by 25% with customer-centric initiatives Orchestrated efficient merchandise flow from warehouse to sales floor Enhanced team efficiency by 15% through strategic training Streamlined inventory management, minimizing stock discrepancies by 20% Fostered donor relations through exceptional customer service Cultivated a high-performing team of 5, enhancing performance Fostered sales growth and credit goals achievement, bolstering department revenue Innovated merchandise planograms, streamlining product placement and inventory management Augmented sales by 15% via Dillard's credit card promotion Expanded customer base through strategic vendor events, boosting store visibility Fostered team skills via targeted training, boosting sales by 15% Analyzed sales data for trend identification, driving a 10% sales increase Empowered team to exceed sales targets through superior customer service Devised innovative marketing strategies, addressing staffing issues and escalating sales by 45% Enhanced customer loyalty via customer-centric initiatives Exploited data analysis to pinpoint top-performing departments, maximizing sales Mentored a team of 110, cultivating a customer-oriented environment EDUCATIONAUG 2013 - JAN 2015BS, in continuum, Foundation of Business Communication. Human Resource Mgmt. Recruitment, Selection & Placement, Bellevue University OnlineMAR 2010 - AUG 2012Certificate, Real Estate. Principles of Real Estate, RE Law, RE Contracts RE Law of Agency, Psychology, College of the MainlandAUG 2002 - DEC 2004BS, Sociology, Intro Social Research, Public Speaking, Gen Psychology, Coop Work, Wichita State University SKILLSRetail Management Customer ServiceAccount Sales Sales SupportProject Manager Time ManagementReal Estate CommunicationCoach Teams Cold CallingSocial Media Call CenterProofing FaxMicrosoft Office 365 POSLearning Management Service (LMS) Clientele Development Relationship Building Team DevelopmentMaximizing Profits Safety AuditsInventory Management Staffing OptimizationPerformance Evaluation Price ChangesBusiness Analysis ForecastingADDITIONAL INFORMATIONVolunteer Interfaith Caring Ministries - Food bank and Administrative support. 2009  2014 Houston Goodwill - Resale, sorting and Administrative support. 2011 - 2012