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| | Click here or scroll down to respond to this candidateEMPLOYMENT HISTORYNOV Street Address - PRESENTServer/Bartender/Trainer, Bartaco, Miami, FLJAN Street Address - AUG 2023External Audit Associate, CohnReznick, LLP, Miami, FL MAY Street Address - DEC 2022Marketing Representative/ Bartender/Server, Hippos, Chicago, IL Enhanced my knowledge in mixology/bottle service Worked/promoted parties and events Promoted establishment through social media Counted cash register at end of each shift Assisted with party decorating1420 NE 14th Miami Pl, Miami, 33132EMAIL AVAILABLEPHONE NUMBER AVAILABLEMICHELLEOCONNELLBARTENDERPROFESSIONAL SUMMARYBartender with 6 years of experience in the hospitality industry, proficient in mixology, customer relations, and social media marketing. Demonstrates exceptional skills in enhancing guest satisfaction and streamlining operations. Adept at managing both front and back-of-house communication, ensuring seamless service delivery. Greet guests, process orders, ensure timely delivery; improved guest satisfaction. Enhanced OneDine POS system proficiency; streamlined order processing. Prepared for busy shifts with side work and cleaning; maintained a clean environment. Mastered Bartaco and classic cocktails; provided high-quality beverage service. Prepared garnishes and juiced fruits for handcrafted cocktails; ensured drink quality. Led training sessions for new hires, ensuring adherence to Bartaco standards and consistent delivery of high-quality service.Worked closely with kitchen staff to ensure timely and accurate order delivery, fostering a seamless front and back-of- house operation.Increased upselling of specialty cocktails through strategic recommendations and personalized guest interactions. Maintained meticulous cleanliness and organization of bar area, ensuring compliance with health and safety regulations. Implemented streamlined communication between front and back-of-house, reducing order errors and enhancing guest satisfaction.Analyzed sales data to identify top-selling items, boosting revenue through targeted upselling and improved inventory management.Audited financial services clients, enhancing compliance and accuracy. Performed capital allocations, substantive testing, and bank reconciliations. Reviewed litigation documents ensuring GAAP compliance. Enhanced Excel and CCH engagement skills.Worked closely with clients to perform detailed audits and capital allocations, fostering a cooperative environment and ensuring regulatory compliance.Conducted in-depth audits and bank reconciliations, leveraging advanced Excel and CCH skills to provide precise financial analysis for clients.Delivered accurate audit results and compliance reviews, contributing to enhanced client satisfaction and adherence to financial regulations.Facilitated cross-departmental communication to resolve audit discrepancies, promoting a cohesive and efficient work environment.Developed detailed financial reports and analysis, identifying key trends and improving decision-making processes for clients.MAR 2018 - MAR 2020Bartender/ Server, Barracos PizzaEDUCATIONSEP 2020 - DEC 2022Bachelor's in Accounting and Digital Marketing, St. Xavier University, Chicago, IL Curriculum-Accounting and Digital MarketingGPA: 3.4/4.0- Dean's ListSKILLSSocial media MarketingCustomer relations Restaurant hospitalityBartending MixologyData analytics CanvaAccounting NetworkingFood preparation POS systemsTime management Excel proficiencyCocktail crafting Developed strong customer relationsExecuted effective social media campaigns, boosting event attendance, and enhancing brand visibility.Managed cash register operations, ensuring accurate financial reporting at the end of each shift. Provided excellent customer service, boosting repeat business and customer satisfaction. Gained comprehensive bartending skills and extensive knowledge of various wines. Performed side tasks efficiently, enhancing multitasking abilities. Managed cash register accurately at the end of each shift. Worked closely with kitchen staff to ensure timely and accurate order delivery, enhancing teamwork and improving service speed. |