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C U S T O M E R S E R V I C E P R O F E S S I O N A LCandidate's Name
Customer ServiceTeam LeadershipVeterinary MedicineS K I L L SPHONE NUMBER AVAILABLEPaullina, IA 51046EMAIL AVAILABLELINKEDIN LINK AVAILABLEWith over three years of experience in customer service, I bring a kind and friendly attitude, excelling in customer interactions and resolving inquiries. My diverse background includes skills in veterinary medicine, pet grooming, and delivering exceptional customer care. P R O F I L EE X P E R I E N C ECaseys, Paullina, IA2021 - 2022ASSISTANT MANAGERSupervised staff, workflow, and inventory for smooth operations. Resolved customer inquiries and issues to enhance satisfaction. Managed cash transactions, sales, and prepared financial reports. Staples, Orange City, IA2022 - 2024CUSTOMER SERVICE REPRESENTATIVEHandled customer inquiries and resolved issues via phone and email. Provided product information and assisted with order placements. Maintained accurate records of interactions and transactions. K-Dog Pet Lodge, Hull, IA2019 - 2020PET GROOMERDelivered comprehensive services with a focus on pet comfort. Scheduled appointments and responded to customer inquiries. Kept accurate records of grooming and pet health conditions. E D U C A T I O NDes Moines Area Community College2008 - 2010AAS, VETERINARY TECHNOLOGYAnimal Behavior College2012 - 2014PET GROOMING CERTIFICATEAvailable upon request.REFERENCES