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Monee, IL 60449 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileProven to excel in customer service and cash management, my tenure at Casey's General Stores Inc has honed my expertise in POS system operations and team collaboration. Demonstrating a commitment to excellence, I've significantly improved customer satisfaction through effective problem-solving and interpersonal communication, ensuring reliability and efficiency in high-pressure environments. Customer ServiceCustomer AssistanceWork Ethic and IntegrityPatience and EmpathyTime management skillsCash HandlingCustomer service excellenceMoney HandlingReliability and punctualityCash handling and managementCustomer RelationsCash Register OperationWritten and verbal communicationOrganizational abilitiesProfessionalism and CourtesyCash ManagementOrder TakingBasic Math CompetenceCash register systemsCash handling expertisePayment ProcessingConflict ResolutionRefunds and exchangesLoss PreventionIdentification checksProficient in SoftwareRegulatory ComplianceLiquor regulations and complianceReport PreparationLiquor Law ComplianceProblem-SolvingHonest and DependableProfessionalismReliable and ResponsibleActive ListeningTeam CollaborationAdaptable and FlexibleCooperative AttitudeCreative ThinkingRelationship BuildingAdaptability and FlexibilityBasic MathematicsCash Register OperationsTeam LeadershipCustomer TransactionsInventory StockingPROFESSIONAL SUMMARYSKILLSIssue ResolutionComplex Problem-SolvingMerchandise RestockingCash Drawer BalancingPOS system operationsPayment CollectionPOS SystemsStaff TrainingGuest inquiriesID VerificationSales expertiseDrawer balancingPurchase assistancePromotions and Discounts UnderstandingFraud Prevention AwarenessEmployee TrainingWork Task PrioritizationStore merchandise stockingMicrosoft OfficeTraining and mentoringProduct ScanningPolicies and ProceduresInterpersonal CommunicationAttention to DetailRetail OperationsReturn and Exchange ProcessingReports and documentsRefund handlingDecision Making AptitudeProduct RecommendationsCashier, Customer Service., 04/2014 - 01/2023Caseys General Stores Inc  My Vernon, IowaTeam BuildingPrudue University - Lafayette, INDiploma: Nursing., 06/1968East High School - Auburn, NYWORK HISTORYEDUCATION