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Click here or scroll down to respond to this candidateCandidate's Name
7703 hare ave. Jacksonville FL, 32211 PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLE / EMAIL AVAILABLE Summary:I am an ambitious, self-motivated individual with a strong attention to detail. I am able to easily meet deadlines and I can communicate with a variety of audiences. I enjoy helping others and mobilizing teams to complete projects while using my skill of relationship management to listen, engage, and connect with all. I pride myself on taking action and love to take on challenges that push my comfort zone. Colleagues know me as a highly knowledgeable marketer who can always be trusted to come up with a new approach. My aim is to help all of my valued-clients increase sales volume with advertisements and promotions. I thrive on taking initiative and enjoy stimulating projects. My past experience has led to increased sales and successfully surpassing company goals. I am extremely passionate about marketing, and I want to help brands reach consumers through new means of communication. Seeking long term employment in a company where I can utilize my full potential, expertise, and knowledge in technology with opportunity for growth and advancement, and prove to be a valuable asset to the organization Seeking position in the capacity of:RETAIL MERCHANDISER/BRAND AMBASSADOR /RESET TECHNICIAN Seeking to transfer Broad-Based Skill Set, 12 Years of Experience in various fields into a broad and vast career with your company for years to comeCore Knowledge and Skill Area:*Customer Service *Assisted sales *Routing Itinerary & logistics*Management experience *Microsoft systems *All Construction Fields*Forklift License *Team Training/Mentoring *Sales*Merchandising *Account Management *Able to read Plan-o-grams RELEVANT EXPERIENCEInsight Global (Amazon, Ring, Key for business)Field Sales Leader / KFB Ops ManagerDemonstrated ability to operate in a fast-paced ambiguous environment developed and implemented new strategies, procedures, and standardization. Worked with a variety of the fields concepts, practices and procedures. Delivering customer-focused solutions to meet customer needs while having excellent communication skills - speaking, writing, presenting and negotiating. Lead a team of field sales assistants to deliver results for a designated market. Team was be expected to support corporate sales management with the day-to-day relationships within the property management sector, while continuing to identify new field sales opportunities and strategies for Key for Business. As field sales leader Traveled across a region (and occasionally across the US), to onboard, train, coach and lead the team, as well as create mechanisms and improve processes for the sales cycle with both the internal stakeholders and the customer in mind. Played a key role in the rapidly growing Access-as-a-Service sector. Initiative a highly visible program, and performance metrics were tracked by senior leaders across a range of business verticals. Held a multifaceted role, requiring the ability to develop a team in establishing in-person relationships with the property management sector (property management companies, property owners, property managers, housing associations), educate them about the benefits of Amazon Key for Business, and schedule appointments with our corporate sales team, as well as run own your market in all aspects of reporting, communication, data and results.Worked autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills. Coached and developed team to successfully deliver results, exceeding weekly and monthly quotas for my market Possessed a complete product, sales and operational understanding of the business, and communicate with stakeholders and leaders regularly, including reporting of data and results. Was a Strategist able to think big about how to scale businesses at various life cycle stages. Responsible for having a great business acumen.Responsible for Learning and recognizing triggers based on customers behavior and developed a toolkit for teams to use to proactively overcome objections and offer solutions.Audited all elements of the Field Sales process (e.g., inputs, outputs, customer experience, team performance), performed deep dive analysis on problems to understand root causes, and make decisions based on data Provided feedback on existing programs or initiate the creation of new programs to increase the number of scheduled appointments with the corporate sales team. Managed a team of 10 in 3 territories (Nashville, Atlanta, and Jacksonville). RELEVANT EXPERIENCECONTINUED:AMS Retail Solutions (Bosch Appliance)Bosch Appliance Territory Manager / Brand Ambassador Bosch factory account representative in an assigned territory and established relationships with store associates and management teams to increase sales. Ensure that products are displayed appropriately, with proper signage and favorable in-store placement. This includes setup, plan-o-gram execution and rotation of vendor products. 100% travel, maintained scheduling and logistic efficiency. Visiting around 5 location a day. Analyzed reports and trained managers and retail associate how to position product and provide insight into client wants a needs. Gave Product knowledge presentations for instore staff. Maintained High proficiency with Microsoft Office and Smart Phone/Tablet technology and CRM software. Attended training seminars to keep up to date on PK of brand and new updates. Travel required which included overnight stays.Nielson MediaTerritory Manager /Field OperationsAs s Territory Manager was held responsible for building and maintain relationships with Nielsen Families/Households and educate Panel Members on the proper use of our equipment. Field Representatives install, maintain and troubleshoot proprietary hardware and software in our sample homes to capture three screen audience measurements - Mobile, Online, and TV. Establish and maintain long term relationships with assigned Nielsen Families/Households Install Nielsen measurement equipment in newly assigned Nielsen Families/Households Drive to selected homes within a designated territory, using company-provided vehicle. Identify problems and troubleshoot data/equipment. Ensure collection and transmission equipment is properly installed and configured to transmit necessary audience data. Respond to calls from assigned Nielsen Families/Households and ensure equipment is maintained and operating effectively. Prioritized, scheduled and completed all work in compliance with established policy and guidelines in assigned territory. Accurately collected and reported demographics and audience information using Nielsen proprietary software. Educated and coach Panel Members on proper operation and usage of Nielsen equipment. Negotiated and maintained cooperation of Panel Members, solicit additional participation in Nielsen samples, such as PC measurement, portable video, and others. Worked in non- traditional schedule, including evenings and weekends. Maintained strong technical skills which may include experience with consumer electronics. software systems and networking knowledge, Computer/Smart Phone/Tablet proficiency; ability to use email, spreadsheets, and other applications.Sales PartnershipsBrand Ambassador Field Agent (AMEX)Addressed Clients most critical market challenges and accelerate revenue. customized approach combines CRM, GIS, big data analytics, and customer data with tightly controlled processes and trained sales staff. Ensures our clients develop deeper market insights and predictable revenue. Critical support staff position that will employed a variety of consultative customer service and sales effectiveness techniques to market program initiatives on behalf of our client, a Fortune 100 business, and one of the most respected financial services companies in the world. Promoted our clients value to small and medium-sized business accounts to ensure brand awareness in a designated territory. Maintained high efficiency in territory management, hitting assigned metrics, documentation and reporting, accountability, along with having a strong attention to detail. Maintained reliable transportation based on territory requirements. Possess and maintain a valid driver's license. Able to obtain and maintain automobile insurance at or above Company minimum requirements. Worked in territory approximately 8 hours each working day. Normal business hours are usually 9am to 5pm, Monday - Friday. Maintained prolonged periods of traveling from business to business in order to conduct in-person meetings. Must be able to travel to businesses within territory and meet with decision makers in person. This typically involves meeting with around 30+ businesses daily. Proficient in using Company issued devices (iPhones, iPads) and CRM systems to manage and document daily activities. Effectively presented and educate businesses on our clients brand value. TROC The Revenue Operation CompanyCricket Wireless/ Brand AmbassadorAs Cricket Brand Ambassador I was responsible for visiting retailers to provide my expertise on all Cricket promotions, plans, and phones. We build relationships with on-site retail sales staff and leaders to ensure that all parties are knowledgeable and up to date with everything Cricket. After a thorough training period as a sales and customer service expert, I make about 4-5 store visits per day and to attend monthly events. In this role Possessed great interpersonal and influencing skills that are coupled with an outgoing personality. I was Responsible for building a monthly schedule and meeting cadence,sales,and focus goals for my assigned territory which consist of 64 locations that all had to be hit on a bimonthly cadence . Also responsible for general merchandising and conducting audits, surveys and organizing events with in retail.2020 CompaniesSamsung field Merchandiser RepExecute retail merchandising tasks as scheduled and Performed stores/tasks in efficient/cost effective manner, Accurately reported completed retail tasks via designated systems on the day the work is performed Communicates effectively with store personnel regarding tasks, activities, promotions, and objectives or obstacles. Completes required training and certification programs Uses a digital camera and the ability to take photos, resize them and upload as required. Implementing retail schematics and merchandising materials as assigned. Participated in team scheduled tasks and clients work-withs Built brand recognition; image and voiceDedicated to providing excellent customer service and to develop a professional working relationship with store management, associates and other merchandising companies to effectively met company and client objectives Mosaic Sales solutionsSamsung Experience Specialist Rep.Conducted consumer facing activities - demonstrate key features, assist customers with setup of devices and trouble shoot issues Conducted product Knowledge training transfer for sales reps to facilitate customer engagement and increase sales Managed performance against established sales goals Built brand presence through interaction with retailer through merchandising, display maintenance and some POP and plan-o-gram compliance, Maintain knowledge of all client products in order to be a subject matter expert onsite Make a significant impact on sales and improve the customers' buying experience Demonstrated effective decision-making skills and the ability to reason and take action in resolving problems while exhibiting Professional sound judgment, conducted skills workshops for existing customers and new customers to help enhance user experience and build customer rapport, to overall increases sales Complete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines AT&T MobilityRetail Sales consultant / Sales RepDeveloped and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Devices, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position was commissioned and quota based. |
