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EMAIL AVAILABLEPHONE NUMBER AVAILABLESummary: Experienced patient care technician and customer service representative. Experienced in interprofessional collaboration and customer experience. Assisted doctors and other healthcare professionals in providing the optimal patient experience through professionalism and excellent customer service and interpersonal skills. EducationLanier Technical College 2019Gwinnett Technical College 2013-2014HLC-Health care assistant: Subject: introduction to computers, fundamentals of English, foundations of mathematics, basic psychology.Cumulative GPA 3.25ExperienceNortheast Georgia Medical Center August 2017-present Dialysis TechnicianCollaborate with team to provide dialysis care to patients, operate dialysis machine, monitor patient vitals, advocate for patientsFresenius Kidney Care Lawrenceville Dialysis 2014-2017 Monitor patients undergoing dialysis treatment, ensure safe and effective use of dialysis machines, monitor vitals, and patient safety, Operate and maintain equipment Dialysis Clinic Inc. September 2014-October 2014Completed 150 hours of hands-on trainingLowes Home ImprovementLead Customer Service ProfessionalHead cashier: handling and processingProvide assistance to customers and visitors, collaborate with departments to ensure customer satisfaction, provide support, and problem-solve concerns CertificationCPR CertificationDialysis Technician Certification/ CCHT