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Title Customer Service Data Entry
Target Location US-IL-Springfield
Email Available with paid plan
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Candidate's Name
1 Willow Creek Dr. Springfield, IL Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVEMy objective is to find a career and not just a job. I want to work in an environment that encourages and supports growth and continued education. I have a background in healthcare, both hands-on and clerical, management, customer service, medical claims adjusting, and scheduling/administration. I want to take my prior experiences and use them not only to succeed but also to have a positive impact on the staff and the company I work for.EXPERIENCEUnit Secretary 2C Neuro/Surgical ICUMemorial Medical Center Springfield, IL March17 2024 - PRESENTClerical duties, proficient use of multiple healthcare operating systems, inventory, stocking, and hands-on patient care to include bathing, toileting, Accucheck, and other assistance as needed.Operations and Data Communication  Board Runner - Cath LabMemorial Medical Center Springfield, IL October 31, 2023  March 17, 2024Staff assignment for each scheduled case, case scheduling, time management, data entry, customer service, computer program proficiency, and use of multiple healthcare operating systems.Unit Secretary 7C Trauma Burn ICUMemorial Medical Center Springfield, IL October 18, 2021  October 31, 2023Clerical duties, proficient use of multiple healthcare operating systems, inventory, stocking, and hands-on patient care as needed.Patient Access Specialist Emergency DepartmentMemorial Medical Center Springfield, IL. February 2021  September 2021Insurance review, documentation, customer service, patient interaction, data entry, and multi-line phone use.OphthalmologyClaims AnalystMidwest Insurance Co. Springfield, IL December 2012  July 2018Customer service, medical records review, knowledge of medical terminology, scheduling, patient care coordination and scheduling, strong computer skills, the ability to use multiple programs, organization, data entry, and filing.Home Care SupervisorAddus Healthcare Springfield, IL 2011  2012Home care chart review, creating and enforcing home care aid schedules, understanding of medical terminology, discussing home care plans with families as well as supervisor and making necessary care plans for residents, vital customer service and creating positive relationships with residents and family members, ensuring all responsibilities are taken care of by home care aids, resident care, and cleaning.Scheduling CoordinatorAaron Nursing Springfield, IL 2010-2011Scheduling all home care aids and providing appropriate coverage for all home care patients. Hands-on care is provided as needed when scheduled shifts need to be filled. Tracking and monitoring time off, call-ins, and time off needs and unavailability. I communicated with the client's point of care and ensured all schedule changes were adjusted and covered.EDUCATIONHealthcare Management and AdministrationMaryville University St. Louis, MO March 2023 - PresentGPA is 3.670Maryville University Myrtle E. and Earl E Walker College of Health Professions Honor RollNomination for National Society of Leadership and SuccessCoursework includes public health, healthcare operations, professionals and community healthcare settings, human resource management, quality and compliance, revenue cycle management, software and technology, financial management, healthcare profession leadership, and medical law and risk management.Estimated graduation is December 2025General EducationLincoln Land Community College Springfield, IL August 2019  August 2021Coursework includes psychology, sociology, history, art, introduction to education, and other education/teaching-related courses.Certified Nursing AssistantLincoln Land Community College Springfield, IL May 2010REFERENCESBrianna CoxMemorial Medical Center - Trauma and Burn ICU Springfield, IL PHONE NUMBER AVAILABLELeighanne BonnettMemorial Medical Center - Trauma and Burn ICU Springfield, IL PHONE NUMBER AVAILABLEAmie BauerMemorial Medical Center - Cath Lab Springfield, IL PHONE NUMBER AVAILABLE/pre>

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