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Title Customer Service Marketing Manager
Target Location US-TX-Killeen
Email Available with paid plan
Phone Available with paid plan
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Professional SummaryExperienced Residential Property Manager. Successful at raising occupancy rates by securing long-term tenants. Highly motivated sales associate with extensive customer service and sales experience. Enthusiastic Marketing Manager and dedicated employees with high integrity, strong work ethic, and great leadership skills. Work HistoryProperty Manager-APM Tax Credit Lease UpMarch 2024-July 2024Property Manager-CFPJuly 2023-March 2024Main goal was to improve occupancy and delinquency Property Manager-TGCAugust 2022-June 2023-Transitions Hospitality to Multi Family Oversaw the renovations and assisted with the transitional phase for The new property management take overProperty Manager-Seventytwo27-RespropApril 2022-August 2022Managed rent,tenants,property maintenance and repairs. Resident retention and processed high balance eviction filings. Handling the ongoing renovation project.Property Manager-Windy Ridge Dominium Tax CreditMay 2021- Feb 2022Maintains property rentals by advertising and filing vacancies,negotiating, and enforcing leasesPrepare reports by collecting,analyzing, and summarizing data and trendsAssistant Manager- Stoneridge Apartments Dominium Tax Credit January 2020-May 2021Activity Director-Legacy of GeorgetownApril 2018-November 2019I created and led activities like arts and crafts, music, dance, and sports to develop their social skills and promote active, healthy lifestyles. To work with these populations, you need patience, compassion, and excellent communication skills. My duties include designing activities programs, training and managing assistants and other staff, interacting with patients, and providing first aid.Assistant Manager\Leasing Director -GVA Property Management November 2017-March 2018Implemented marketing strategies which resulted in 12% growth of customer base.Developed a new process for employee evaluation which resulted in market performance improvements.I oversaw the accounts for six properties1701 Oak Hill LaneAustin,Tx 78744PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsBuilding and rapportLease oversightProspecting assistanceLocal market conditionsCustomer serviceFair housing policiesAMSIResmanEntrataYardiOne SiteDU OnlineSpanish\EnglishTax CreditCRMAppfolioLease UpReferencesRachel SyphoDwayne StewartDawn AielloDarcy SanfordConnie RolandLyndsay HanesRemi VallejoBennie SwistShelley SextonNikki ReouxBrandy LoganApril GarzaMisty Hernandez**numbers upon request**Manager\Assistant\Leasing-Oxford at Tech RidgeMarch 2017-November 2017Verified that all customer complaints were handled promptly and appropriately.Maximized rental income while minimizing expenses through effective planning and controlFollowed up on delinquent tenants and coordinated collection procedures.Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.Leasing- RidgecrestOctober 2016-March 2017Leasing-Churchill Forge PropertiesApril 2008- October 2016Communicated effectively with owners, residents and on-site associates. Maximized rental income while minimizing expenses through effective planning and control.Leasing/Housekeeper-Legacy PropertiesJanuary 2006-December 2007CJR Personnel/BG StaffingFebruary 2003-December 2005Wallys Burger ExpressMarch 1996-December 2002

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