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Candidate's Name
Hockley, TX Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryAccomplished Manager of Operations and Shop Owner with a proven track record at 7-11 Convenience Stores and Branded Beauty Plus. Expert in logistics management and team leadership, I've driven significant improvements in customer satisfaction and operational efficiency, achieving financial targets through strategic cost-saving initiatives and inventory control. Skilled in fostering staff development and leveraging technology for enhanced productivity. SkillsLogistics ManagementCustomer ServiceStaff ManagementInventory ManagementInventory ControlProject planning and developmentManagementExpense ReportsWork HistoryManager of Operations 01/2021 to 07/20247-11 Convenience Stores  Cypress, TXEstablished positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns. Shop Owner 02/2013 to 05/2021Branded Beauty Plus  Brenham, TXMaintained accurate financial records, including sales reports, expense tracking, and budget management.Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.Maximized operational efficiency by utilizing technology tools such as point-of-sale systems or inventory management software to streamline administrative tasks within the shop environment. Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity. EducationBachelor Of Applied Science: Emergency Medical Technician 05/2001 Blinn College - Brenham, TXCertificationsTABC certifiedManagers food handler's certificate