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Click here or scroll down to respond to this candidateCandidate's Name
Street Address N 3rd StreetPHONE NUMBER AVAILABLEEMAIL AVAILABLE_A/R RCM FOLLOW UP REPRESENTATIVETeam Leader Healthcare AccountantSUMMARYExcellent verbal and written communication skills, ability to work independently, reliable, self starter, and team leader. Leadership professional experienced in directing multiple priorities and working collaboratively with a diverse population of staff and clients. Effective leadership skills to initiate, develop, and implement delivery of services. Excellent verbal, written, and interpersonal skills to effectively build relationships with individuals in-person, on the phone, and virtually. Long history of Customer Service background. Payroll experience. Flexible, high achiever w/ability to learn quickly and meet department goals and deadlines consecutively. Organized, detail oriented w/excellent interpersonal skills and can prioritize multiple tasks. SUMMARY OF QUALIFICATIONS Medical Billing MicrosoftWord/Office, Excel,Kronos & Outlook Training &Development Project Spreadsheets End of MonthBalance Ledger Insurance Claimresolution A3 & EmbillzSoftware Team Leadershipskills Creative problemsolving Strong verbal andwrittencommunications Familiar withBookkeeping &Payroll processes Excellent CustomerService skills Time ManagementPROFESSIONAL EXPERIENCEFOUNDATIONAL OPERATIONS FINANCIAL PROCESSING ASSOCIATE Vanguard, Malvern, PA 4/2024 - 6/2024Built knowledge to process transactions with the goal to demonstrate full proficiency in all brokerage and mutual fund functions designated under the respective training path. Maintained balance between quality and productivity to meet department standards.Stayed current following procedural updates or technology enhancements. Adhered to standard work/workflows, and actively suggests enhancements to processes. Efficiently leveraged online resources to independently meet challenges.Communicated verbally and in written format with clients to clarify incomplete or invalid paperwork. Worked collaboratively to complete complex processing issues and exhibited a sense of urgency and accountability that requests are completed in a timely manner.Participated in conversations around individual and team targets during team meetings, and consistently updated personal goals in a timely fashion. Comfortably participated in Teams on camera meetings,Provided necessary reporting, quality assurance responses, internal audit responses, and relevant paperwork as requested by Vanguard Compliance, Global Security or Assignment Leader.A/R RCM FOLLOW UP REPEnvision Healthcare, Conshohocken, PA 9/2000 - 9/2023 Promoted to Team Lead (2014) ; supervised a team of 4 customer service representativesResearched and resolved daily incoming 3 rd party, (Workers Comp/MVA and Commercial insurance) and Medicare/Medicaid docs for Accounts Receivable according to updated policy procedures (cross evaluated complex accounts to ensure timely reimbursement and assessed proper protocol to obtain prompt payment for claims)Handled large volume of incoming and outgoing calls from and to insurance payors, patients, lawyers, and physicians to resolve denials/issuesInvestigated the patient's Coordination of Benefits for proper billing information as well as examined unpaid claims and properly submitted them to the responsible party for processing.Team Lead to Regional employees, Training hires, allowing business related visitors to shadow my production, and completing various projects for Upper ManagementProcessed monthly A/R ledger balance reportsCORRESPONDENCE MEDICAL BILLING REPMet daily production and quality standards onsite and at home workstation as well as identify and report unusual activity from accounts to supervisors/managementResearched & worked Medicare/Managed Care claims according to updated policy proceduresDaily access use of various software including but not limited to Microsoft Word/Office, Excel, Outlook, and Medical Billing databases while typing Type 65-80 wpm, Data Entry 9,000 ksWorked on A/R reports and forwarded them to the Supervisor for review and ledger balancesADMINISTRATIVE ASSISTANTMax Levy Autograph, Philadelphia, PA 8/1997 - 11/1998Assistant to Accounts Payable Executor working clerical Secretarial Admin. duties shadowing daily A/P roster and processing employee time cardsManaging Payroll Ledger/BookkeepingMaintaining Accounts Payable DatabaseAdministrative Duties as assignedEDUCATIONBUSINESS MANAGEMENTDevry University, Philadelphia, PABUSINESS ADMINISTRATIONGwynedd Mercy University, Philadelphia, PAMEDICAL BILLING OPERATIONS/DATA INTENSIVE TRAINING Campus Boulevard Corporation, Philadelphia, PASECRETARIAL SCIENT & BUSINESS ADMINISTRATIONCenter for Innovative Training & Education, Philadelphia, PA DIPLOMASimon Gratz High School, Philadelphia, PAHONORS & ACTIVITIESAlpha Sigma Lambda/Theta Sigma Chapter - National Honor Society for Adult Learners Received April 2008 |
