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Baltimore, MD Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryCollaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.SkillsMedication DispensingDrug Inventory ControlProblem-Solving SkillsDrug SafetyRegulatory ComplianceInsurance BillingInsurance VerificationOrder VerificationData CollectionAppointment SchedulingComplaint ResolutionMoney Handling AbilitiesCall Center OperationsSpreadsheetsWork HistoryPharmacy Technician, 11/2021 to 10/2022Medly Pharmacy BaltimoreAnswered incoming phone calls and addressed questions from customers and healthcare providers.Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.Stocked, labeled, and inventoried medication to keep accurate records. Ordered medicines daily to replenish stock and increase inventory in anticipation of need. Pharmacy Technician, 12/2019 to 10/2021The University Of Maryland Baltimore, MDCalculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.Stocked, labeled, and inventoried medication to keep accurate records. Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.Pharmacy Technician, 02/2019 to 12/2019Lifebridge Health Baltimore, MDAnswered incoming phone calls and addressed questions from customers and healthcare providers.Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.Managed opening and closing duties for pharmacy.EducationNo Degree: Early Childhood EducationBaltimore City Community College - Baltimore, MDHigh School Diploma: 06/2013Heritage High School - BaltimoreCertificationsLicensed Pharmacy Technician Since 2018Certified Early Childhood Education Since 2017 |