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..Jessie O&#Street Address ;MalleyEMAIL AVAILABLE PHONE NUMBER AVAILABLE in/Jessie-omalleySUMMARYExperienced Operations Coordinator with 8 years at Buffalo Wild Wings, managing high-volume operations with $3.5 million annual sales. Skilled in strategic initiatives, P&L analysis, and recruitment, significantly enhancing productivity, customer satisfaction, and community engagement.EXPERIENCEAccountantCJ Auto Repair December 2022 - Present, Hudson WI Managed accounting functions using QuickBooks Desktop & Online platforms, ensuring accuracy and 95% compliance. Maintained petty cash, handled bank deposits, ensuring accurate financial records. Collaborated with senior accounting team members to complete month-end and year-end processes efficiently, facilitating seamless financial reporting. Updated general ledger with new entries and verified transactions through aging reports to minimize errors. Processed over 1,500 invoices monthly using QuickBooks, ensuring 98% on-time payment accuracy and reducing discrepancies by 20% through stringent audit controls.General ManagerBuffalo Wild Wings June 2018 - August 2022, Hudson WI & Saint Paul MN Implemented strategic initiatives to enhance community engagement, including partnerships with local schools and colleges, which resulted in 5% sales growth.Spearheaded a successful re-branding initiative in 2019, overseeing scheduling, report analysis, and addressing customer concerns to ensure high guest satisfaction.Developed efficient event schedules, resulting in a 20% increase in operational productivity and enhanced customer satisfaction over a period of 12 months.Hired and onboarded 32 new hires and management over a 6-month period, utilizing modern HR software and recruitment platforms to reduce the average turn over rate by 10%.Assistant General ManagerBuffalo Wild Wings February 2016 - June 2018, Hudson WI Demonstrated leadership in a high-pressure environment, ensuring exceptional service standards and operational efficiency. Managed food and bar inventory, optimized ordering processes, and implemented cost-saving measures, reducing costs by 4%. Conducted labor and sales forecasting to optimize staffing levels and control expenses. Provided coaching and training to team members, fostering a culture of continuous improvement. Maintained optimal employee levels for a team of 87 employees, ensuring compliance with labor regulations and maximizing operational efficiency by using advanced scheduling software, achieving a 95% on-time delivery rate over a 12-month period.EDUCATIONBachelor of Science in Marketing CommunicationMinor in Non Profit  University of River Falls, WI  River Falls WI  2015 INVOLVEMENTVolunteer Mission Trip to GuatemalaLouisiana  Encontrandome Con Cristo  June 2013 - June 2024 Led initiatives to build clean water systems, install solar power systems, and construct cleaning stations for dishes and clothing in impoverished villages.SKILLSPoint Of Sale (POS) System Operations, PowerPoint, Microsoft, Written Communications, Decision Making, Operations Management, Team Collaboration, Superior Attention to Detail