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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONBolivar Central High School- Bolivar, TNHigh School DiplomaMay 2008AUSTIN PEAY STATE UNIVERSITY- Clarksville, TNB.S. Health & Human Performance- Health ScienceBachelors DegreeDecember 2013PROFESSIONAL EXPERIENCEEncare LLC- Jackson, TNProgram Manager/Case Manager- December 2022- February 2024To provide supervision and coordination of support for youth served. Responsibilities will include participation in the development of treatment plans; implementation of treatment plans for youth; maintenance of casework documentation and progress notes; serving as the liaison between DCS and schools; therapeutic support to children regarding educational goals, anger control, grief issues, separation issues, and other personal/family issues; crisis intervention; transportation of youth; and facilitation of group process and structured treatment activities. Case Managers will become familiar with the role, mission, and vision of the Welfare System, and use the principles of Trauma Informed Care, Engagement, Teaming, Assessment, Planning, Implementation, Tracking, Self-Awareness, and Trauma Informed Behavior Management to provide effective case management for the youth served.oParticipate in the development of plans of care (Safety Plan, IEP, Treatment Plan, Perm Plans, etc.).oDevelop Treatment Plans using the CFTM, DCS, parents/guardians, youth, etc., and ensure the implementation of the Treatment Plan. Coordinate community supports such as therapists, physicians, schools, etc. are in place and utilized to implement the Treatment Plan. Document progress in the monthly review and submit to TFACTS by the 15th of each month.oMaintain lines of communication with the youths guardian/parents, FSW, therapists, teachers, doctors, etc., and keep all necessary parties informed of the youths progress.oEstablish lines of communication with FSW, youth, and family members to develop and distribute the welcome packet, initial intake assessment, crisis plan, and phone call visitation schedule, and face to face contact note within 72 hours of admission.oEnsure the family participation in therapy and participation in goals to achieve reunification and permanency. Provide documentation of family involvement and efforts to include family in all aspects of the youths care.oAssure that all aspects of the youth(s) served records (hard copy and electronic) are current and conform to all regulations and standards.oAssure that all required/recommended medical and therapy appointments are completed and that any follow-up appointments are scheduled and documented in the electronic record.oAssure that all incidents are reported according to TFACTS as required. Assist with internal and external investigation requests, including documentation requests and coordinating staff interviews.oEnsure that supervision visits are completed and documented. This includes four (4) unannounced visits in each home per month, including an overnight visit. Also, follow up on identified issues from Quality Assurance visits. Supervise employees, including completion of evaluations and disciplinary actions. Make recommendations regarding hiring and termination of employees.oThe Case Manager is on call and is responsible for maintaining a cell phone 24/7 to ensure accessibility. The Case Manager is required to respond to all calls within 30 minutes from Staff /Management regarding issues, aggression, physical violence, property damage due to behaviors, and incidents requiring law enforcement or emergency medical intervention.oMay give telephonic guidance; however, personal attendance to a crisis may be required at any time. Assist home staff in managing incidents and emergencies. Follow up to ensure that incidents are reported according to policies and procedures in a prompt and timely manner.oAssist with transitions and admissions to all programs that Encare provides.oEncourage customer satisfaction through regular contact with youth served, conservators, families, and external stakeholders.oEnsure that scheduling and tracking of all medical and therapy appointments, including follow-up via persons served records, is completed. Assist with maintaining medical and therapy grids and follow-up, as required.oEnsure youths served, nursing, and team members are informed of all appointments or assessments for the youth served. All appointments and follow-up should be noted and maintained within the persons served electronic record or via hard copy when necessary. Assist with appointments when appropriate.oProvide documentation, as needed, to external entities to ensure supports for youth served.oDocument meeting outcomes and review each Treatment Plans or drafts for errors for needed revisions. Ensure all information is uploaded and maintained within the persons served records.oSave appointment consults records. Receive all consultation forms, make copies for the record and send to DCS regional nurses.oTransport or accompany youth to court, IEP meetings, doctor appointments, etc.oSupervise the House Managers and DSPsoEnsure that the homes have the appropriate level of supervision and staffing ratiooInspect the home for safetyHealth Connect America- Jackson. TNFamily Development Specialist- September 2022-December 2022oYou are required to consistently provide 48 hours of CCFT billable service hours to your assigned clients every pay period.oThis requirement must be met in order to maintain full time work status.oConsistently meeting your client CCFT billable service requirement also ensures your assigned clients receive the treatment services they need.oIf your client billable service requirement is missed for 2 consecutive pay periods you will be placed on a Corrective Action Plan.oCFT Billable Service hours must be pre-authorized by the Payer, and must be documented according to HCA standards in the client's E.H.R. (Electronic Health Record)oProvide intensive, time limited, mental health support services to children and adolescents who are at risk of out of home placementoDevelop and facilitate individualized, comprehensive treatment plan promoting recovery and resiliency through crisis intervention, stabilization, behavioral counseling, skill building, advocacy, and medication managementoProvide treatment interventions focused on behaviors and interactions of the child/adolescent, caregiver, and family with an ultimate goal of family preservationoA flexible schedule is important for this role and allows you to have control over your session planningAscension St. Thomas Behavioral Health Hospital- Nashville, TNMental Health Counselor/MHT- November 2020-June 2021oWork with individuals, groups and communities to improve mental healthoEncourage clients to discuss emotions and experiencesoWork with familieso Help clients define goals, plan action and gain insightoDevelop therapeutic processesoRefer clients to psychologists and other servicesoTake a holistic (mind and body) approach to mental health careoDo every 15 minutes room checksoMake sure the patient is safe and do not self-harmoMake sure patients clothes are washed for the next dayoMake sure notes were put in each and everydayoFile each sleep our sheet in the patient chart everydaySkyline Madison Campus- Nashville, TNMental Health Counselor/MHT- October 2016-October 2020oWork with individuals, groups and communities to improve mental healthoEncourage clients to discuss emotions and experiencesoWork with familieso Help clients define goals, plan action and gain insightoDevelop therapeutic processesoRefer clients to psychologists and other servicesoTake a holistic (mind and body) approach to mental health careoDo every 15 minutes room checksoMake sure the patient is safe and do not self-harmoMake sure patients clothes are washed for the next dayoMake sure notes were put in each and everydayoFile each sleep our sheet in the patient chart everydaySams Club- Clarksville, TnSales Clerk/ Freezer Cooler Operator- March 2013- January 2015RoleoProvides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.oMaintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.oMaintains the Sales Floor in the Connection Center in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.oReceives and stocks merchandise in the Connection Center, and organizes and maintains Connection Center by following Company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation.oMaintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.oOperates hardware such as cash registers or related equipment, processes Member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different Membership and payment types.oProvides Connection Center products and services to Members in accordance with Company policies and procedures by assisting with purchasing decisions, demonstrating, maintaining, securing, selling, and activating merchandise, and offering information on service contracts, plans, and values.AUSTIN PEAY STATE UNIVERSITYUniversity Recreation (UREC)Clarksville, TNFacilities & Marketing Internship, May2013-July2013Programming & OperationsoPromote UREC events through all media avenues including social networking sites, newspaper ads, campus bulletins, etc.oFollow and enforce all University Recreation policies and proceduresoAssist with development, promotion and implementation of various department activities, programs and services, to include distribution of materials and participation in demonstration and promotional events.oAssist with basic maintenance and upkeep of facilities and equipment.oMonitoring activity areas such as the multipurpose courts, racquetball courts and fitness center.oVerifying patron eligibility by scanning APSU I.D. card.oReferring patrons to the proper resources for information or requests.oOrganizing and filing daily reportsoWorked with various Microsoft programs such as Excel and Word.Logged monthly and daily attendanceAUSTIN PEAY STATE UNIVERSITYUniversity Recreation Dunn CenterClarksville, TNFacilities & Marketing Internship, September2013-December2013oManaged one-on-one and group exercise sessions in a collegiate setting.oAssisted with a diverse group of student-athletes in a fast-paced environment.oResponsible for maintenance of weight room facilities and training equipment.oMaintained positive company image through proper sanitary practices.Managed consistent and thorough upkeep for equipmentNia Associations- Clarksville, TnHouse Manager- June 2012- December 2012oWork with individuals, groups and communities to improve mental healthoEncourage clients to discuss emotions and experiencesoWork with familieso Help clients define goals, plan action and gain insightoDevelop therapeutic processesoRefer clients to psychologists and other servicesoTake a holistic (mind and body) approach to mental health careoDo every 15 minutes room checksoMake sure the patient is safe and do not self-harmoMake sure patients clothes are washed for the next dayoMake sure notes were put in each and everydayoFile each sleep our sheet in the patient chart everydayOak Plains Academy- Ashland City, TNFloor Tech- October 2011- June 2012oWork with individuals, groups and communities to improve mental healthoEncourage clients to discuss emotions and experiencesoWork with familieso Help clients define goals, plan action and gain insightoDevelop therapeutic processesoRefer clients to psychologists and other servicesoTake a holistic (mind and body) approach to mental health careoDo every 15 minutes room checksoMake sure the patient is safe and do not self-harmoMake sure patients clothes are washed for the next dayoMake sure notes were put in each and everydayoFile each sleep our sheet in the patient chart everydayKROGERClarksville, TNFront End-Floor Supervisor, July 2009-March 2011Supervisory RoleoManaged the entire front-end operations to ensure that customers have a fast and efficient shopping experience.oManaged all scheduled breaks and lunches for all employers.oAligned with other departments when necessary to meet customers needs.oManaged daily facility logs for employers making sure the job at task was being completed.oEnsured that Quevision was over 80% on a daily basis.A managing program to map out our needs for every hour.Facilities & OperationsoOperated on till audits to make sure every register did not fall short of money.oHandled money operations with Garna, so they could deposit and withdraw money from safe.oFacilitated mandatory meetings for the Front-End to make sure all objectives are being completed.SKILLSCustomer-service focusApproachableProblem-SolverComputer literacyPunctualCooperativeInterpersonalGoal-OrientedLeaderoI was a football player an always return to my high school to work with the kids to help them get better in football.oI played sports from little all the way through my senior year of high school.o I was a member of the Beta Club in high school and also did different honor programs.o I also attend summer camps to help young children learn how to accomplish different task in life and also be better people in life.oI am very good with kids mainly because I am study children affairs and political science at Austin Peay Unv. I am a very hard worker and I loved every job.oI also did in internship at Austin Peay State Univesity.oQUALIFICATIONSoAmerican Red Cross CPR& First Aid certifiedoTennessee Intramural Recreational Sports Association (TIRSA)oMember since January 2013oDistributive Education Clubs of America (DECA)oMember for 3 yearseffective in 2006oHealth & Human Performance CluboMember from 2008-2013Organizations:African American Cultural Center Advisory Committee: On the advisory board and I was responsible for developing various ideas, programs and activities relative to creating an environment conducive to the educational needs of African American students as well as the entire student body.Committee for Persons with Disabilities: The committee has the responsibility for developing policies related to the services and activities for handicapped students, faculty and staff on campus. In addition, the committee should monitor questions relative to procedures and access, and make recommendations directly to the president concerning these matters |
