Candidate Information Name Available: Register for Free Title Customer Service Representative - Work From Home Target Location US-NY-Queens Village Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
EMAIL AVAILABLE |  PHONE NUMBER AVAILABLE |  Sunrise, FL Street Address

SummaryDedicated and customer-focused professional with over 2 years of experience in providing exceptional customer service in fast-paced call center environments. Proven ability to handle customer inquiries, resolve complaints, and provide technical support with efficiency and empathy. Strong communicator with a thorough understanding of product/service knowledge and a commitment to enhancing customer satisfaction.
Skills      Time Management      Problem-Solving      Attention to Detail      Customer Service      Excellent team player      Self-Motivated and Disciplined      Good communication skills
ExperienceCustomer Service Representative12/2020 - 04/2022IBEX Global (Jamaica) | St. Ann, Jamaica
      Provided excellent customer service to resolve customer complaints in a timely manner.      Answered customer inquiries and provided accurate information regarding products and services.      Remained calm and professional in stressful circumstances and effectively diffused tense situations.Warehouse Assistant06/2019 - 09/2019Noranda Aluminum | Discovery Bay, Jamaica
      Received and processed incoming orders, ensuring accuracy of information.      Reported any damaged items or discrepancies in shipments to supervisor immediately.      Ensured compliance with company policies regarding proper storage of hazardous materials.      Organized materials on pallets according to size, weight, and type of item.Office Assistant06/2017 - 08/2017Runaway Bay Heart College of Hospitality Service | Runaway Bay, Jamaica
      Answered phone calls and directed them to appropriate personnel.      Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Education and TrainingBBA: Accounting And Human Resource Management
07/2022University of Technology | Jamaica
High School Diploma
07/2018York Castle High School | Brown Town, Jamaica

Activities and Honors      Engage in beach clean-up activities      Engage in community development activities
Accomplishments      Students Leader Vice President in community college      Student treasurer in high school      Student monitor in high school