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Angelica P Grubb Email: EMAIL AVAILABLE Address: 2188 Rocway Dr Melbourne, Fl 32935 Cell: PHONE NUMBER AVAILABLESummary: Ability to Comprehend & carry out instructionsSpeak/Write Spanish & English FluentlyAlways follow policy the privacy actProblem Solving SkillsKnowledge to use PCAbility to manage multiple tasksPriority place on Quality ServiceWilling to work in a team to accomplish goalsSelf motivated & Strong negotiation skillsInterpersonal/Communication SkillsProvide efficient courteous & professional customer serviceCustomer Service & Merchant experience for over 27yrAttention to detail & ability to make decisions without supervision.Glendinning Marine Prods (Conway, SC) Assistant Secretary 12/23-4/24Mc Donalds (Myrtle Beach, SC) Crew/Production Manager-All kitchen duties in the restaurant 03/18-2023Kroger (Canal Winchester, OH) Pharmacy Tech/ Ecommerce Clicklist 12/16- 10/17ODW Logistics/Star Tech (Groveport, OH) 05/16-12/16ProductionLabel items, boxed built kits, repack items to be resealed gift cardsWinchester Place (Canal Winchester, OH) 03/15-5/16Cook/Prep rep/Dish washer/truck rep/Inventory rep/Interact w/residence in diet preferenceWexner Heritage Nursing Home (Bexley, OH) 2014-3/2015Assistant lead position/Responsible to direct employees while running breakfast & lunch meals w/o supervision/Supplied unites w/supplies courtesy carts & snacksMcDonalds (Carroll, OH) 2012-2014GE Card Services (Kettering, OH) 1998-2012Assisted Spanish & English merchants/customers w/accounts/14yrs RSF Private label experience/Participated on green belt projects/Nominated as top performer & AHT on my job/ Assist merchants in processing transactions, supplies or activities, review & analyze credit applications/Credit Bureau/Assisted in a Grand Opening of Morris Furniture Store/Released of pertinent existing accounts information to merchant/ Assist merchants in processing transactions, supplies, or activities making decisionsin compliance w/credit policy guidelinesDorindasMemories/Videoteca Latina(Fairborn, OH) Bilingual Sales Representative 1996-1997Assisted owner in organization of program to teach Spanish which involved preparing pamphlets & classes/ Maintained & manage store in owner absence/ Perform data entry/Send out letters to customers/Answer phones/Processed orders/Assisted customers w/merchants sold in the store/Prepare bank deposits/Proof read all correspondence/Performed duties w/limited supervision/Account for incoming merchandise & price itemsSecurity National Bank (Springfield, OH) Data Entry Specialist/Proof Specialist 1995-1996Performed data entry on new customers accounts/Coded checks w/special machine/ Made bank deposits/ Performed duties w/limited supervision/ Retrived information about accounts at various department requestKmart (Melbourne, FL) Cashier/Supervisor 1988-1992Made many decisions w/o limited supervision/Detailed oriented when problems arose/Supervised taught all associates in the store/ Assisted store manger in the store operation/ Made daily bank deposits/ Took all associates under my wing & had to show leadership to run the storeEducation/Training Paterson Catholic Regional HS @ Paterson, NJ/ Brevard Community Collegemajor in SpanishReferences Upon Request