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Click here or scroll down to respond to this candidate Venkata Ishwarya
Mobile: PHONE NUMBER AVAILABLE
Mail: EMAIL AVAILABLEPROFILEHighly motivated Agile Professional with over 10 years of experience as a Certified SAFe 6 Scrum Master and Certified Scrum master in healthcare, Retail, and Banking domains. Proficient in Agile, SAFe, Scrum, and Waterfall methodologies, I have a proven record of accomplishment of driving Agile transformations and guiding high-performing Scrum teams. Expertise includes user story development, requirements elicitation, project management, and data analysis. Known for optimizing delivery through effective sprint planning and fostering a culture of open communication and collaboration, ensuring alignment with strategic objectives and on-time project delivery. Strong analytical and problem-solving skills to adapt to changes.KEY SKILLSAgile Methodologies (Scrum, Kanban, SAFe Framework): Adept at implementing Agile frameworks to ensure project flexibility and iterative value delivery.Scrum Ceremonies Leadership: Facilitate effective Scrum ceremonies (Sprint Planning, Daily Scrum, Review, Retrospective) for enhanced team focus and project delivery.Azure DevOps: Project Setup, Work Item Management, Dashboards, ReportingProduct Backlog Management: Lead the definition, prioritization, and grooming of product backlogs using Agile methodologies for efficient project execution.Business Requirements Elicitation: Gather and document comprehensive business requirements through workshops, interviews, and stakeholder collaboration.Project Lifecycle Management: Manage project lifecycles from planning and execution to monitoring, tracking, and completion, ensuring deliverables meet deadlines and project goals.Stakeholder Management: Proactively engage with stakeholders at all levels, managing expectations and fostering clear communication.Data Analysis & Insights Generation: Leverage data analysis tools (Excel, Power BI, Tableau, Looker) to create insightful dashboards and reports for stakeholders, identifying improvement opportunities.Project Management & Collaboration Tools: Utilize Jira and Confluence for project management, task tracking, and fostering team collaboration.Quality Assurance Champion: Ensure adherence to quality standards and implement comprehensive test coverage to guarantee high-quality deliverables.Continuous Improvement Advocate: Champion continuous improvement by identifying and resolving issues, implementing risk management strategies, Organizational skills, and recommending functionality enhancements.Data Security & Privacy Champion: Championed strong data security and privacy protocols to protect sensitive information.Cloud Expertise: Leverage AWS Cloud Services (S3, Glue, Lambda, Athena, EMR) for cloud-based data storage, ETL processing, serverless computing, data analytics, and big data processing.SQL Proficiency: Utilize SQL for efficient data querying and manipulation.Business Intelligence & Data Visualization: Utilize Business Intelligence tools (SAP BO, QuickSight) for data visualization and effectively communicating complex data sets to stakeholders.Relational Database Management: Manage relational databases to ensure data integrity and facilitate efficient information retrieval.User-Centric Approach: Champion a strong understanding of UX principles to ensure user-centric product development.Problem-Solving & Root Cause Analysis: Demonstrate strong problem-solving skills to identify root causes, develop solutions, and improve business processes.Leadership & Team Building: Cultivate a positive and collaborative work environment through solid leadership and relationship-building skills.CERTIFICATION Certified Scrum Master (CSM) Certified SAFe Scrum Master (SSM)EXPERIENCEAshley Global Retail, Charlotte, NC| April 2023 - PresentScrum Master/ Business Analyst Led and facilitated Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Retrospective) for cross-functional teams. Implemented and championed Agile principles, Scrum framework, and best practices within organizations. Guided multiple Agile teams within the SAFe framework, ensuring adherence to SAFe principles and practices. Ensured adherence to Agile values and fostered a culture of continuous improvement. Maintained in-depth knowledge of comprehensive Agile frameworks like Scrum and Kanban. Partnered with stakeholders to understand business needs, goals, and challenges across diverse domains. Effectively communicated with teams at all levels, bridging the gap between business and development. Utilized SAFe's synchronization mechanisms, such as Scrum of Scrums and ART (Agile Release Train) sync meetings, to maintain alignment and transparency. Advocated for and coached teams on Agile values, principles, and practices to achieve business objectives. Demonstrated exceptional written and verbal communication skills for clear and concise information exchange. Cultivated strong client relationships through effective communication and management. Presented project progress and data insights to stakeholders for informed decision-making. Coached individuals and teams, fostering self-organization and high performance. Facilitated effective meetings to ensure clear communication and collaboration. Worked closely with Product Owners to define, refine, and prioritize the product backlog. Cultivated a collaborative environment by promoting teamwork and shared responsibility. Adeptly resolved conflicts within the team or with stakeholders, fostering a positive work atmosphere. Mentored and trained teams on agile practices and methodologies. Championed a continuous improvement culture by identifying and implementing process enhancements. Analyzed and presented data to inform decision-making and optimize project delivery. Proactively identified roadblocks and collaborated with the team to remove impediments for smooth workflow. Possesses strong analytical and problem-solving skills to address complex issues efficiently. Skilled at resolving dependencies and identifying necessary actions for successful work performance. Demonstrated a results-oriented approach, striving for project success and timely delivery. Created clear and concise user stories, process flows, and other essential documentation. Utilized project management tools (Jira, Confluence) to manage tasks, track progress, and generate reports. Monitored team progress using agile metrics like burn-down charts and velocity. Compiled and delivered clear, concise status reports highlighting key metrics and project health (e.g., velocity, burndown charts). Prepared comprehensive reports for stakeholders to keep them informed and aligned with project goals. Motivated and inspired teams to achieve high performance and deliver exceptional results. Fostered a positive and collaborative work environment through solid leadership and relationship-building skills. Demonstrated impeccable integrity, promoting team-first values and a sense of ownership. Possessed strategic thinking abilities, considering both long-term and short-term business perspectives. Maintained a working knowledge of software development methodologies and relevant technical concepts. Utilized data analysis skills to gather, analyze, and interpret complex information. Employed creative problem-solving techniques to develop innovative solutions for challenges. Possessed a strong understanding of UX principles to ensure user-centric product development. Gathered, analyzed, and documented user and stakeholder requirements clearly and concisely. Effectively manage stakeholder expectations, ensuring alignment with project goals and delivering value. Organized and facilitated key Agile Release Train (ART) events, including PI Planning, System Demos, and Inspect & Adapt workshops. Coordinated with Release Train Engineers (RTEs) to ensure seamless execution of ART events and alignment with the program's goals. Leveraged feedback and metrics to adapt processes and practices, ensuring continuous improvement and delivery of high-quality products.Kroger, Cincinnati, Ohio| April 2021- March 2022Scrum Master Implemented Scrum framework for project execution, facilitated effective Sprint planning, Daily Stand-up meetings, Sprint Reviews, and Retrospectives. Set up and configured projects in Azure DevOps, including defining team areas, iteration paths, and setting up project repositories. Conducted Agile maturity assessments to evaluate the adoption and effectiveness of SAFe practices across teams and ARTs. Supported the establishment of additional ARTs, ensuring consistent application of SAFe principles and practices. Managed projects through all phases, ensuring on-time delivery, budget adherence, and stakeholder satisfaction. Elicited and documented user and business requirements using techniques like JAD sessions and user interviews. Proactively engaged with stakeholders at all levels, managed expectations, and ensured clear communication. Effectively communicated project plans, progress reports, and technical details to technical and non-technical audiences. Identified potential risks using brainstorming and SWOT analysis, conducted root cause analysis, and implemented mitigation strategies. Tracked project expenses and resource utilization to ensure efficient resource allocation and budget control. Provided training and support for team members on new systems, processes, and tools (e.g., JIRA, Microsoft Office Suite). Developed and implemented change management plans to facilitate smooth transitions to new systems and processes. Analysed project challenges, identified root causes, and devised effective solutions. Utilized JIRA to manage tasks, track progress, collaborate with team members, and ensure project transparency. Created insightful presentations, flowcharts, and reports to communicate project information in Microsoft Suite (Visio, PowerPoint, Word). Utilized SharePoint for secure document storage, version control, and collaboration. Analysed existing business processes, identified inefficiencies, and designed optimized workflows for improved efficiency. Applied Six Sigma methodologies to minimize defects, enhance process quality, and improve customer satisfaction. Conducted Sprint Planning sessions within Azure DevOps, ensuring that all work items were estimated and assigned to the appropriate iterations. Facilitated Daily Stand-ups, using Azure DevOps to track progress and identify blockers. Managed Sprint Reviews and Retrospectives, using Azure DevOps to capture feedback and continuous improvement actions. Created comprehensive test cases, executed testing procedures, and documented results for thorough quality assurance. Implemented data governance practices to ensure data accuracy, integrity, and regulation compliance. Leveraged advanced Excel functions (pivot tables, VLOOKUP, macros) to analyse data and generate insightful reports. Backend Workflow Analysis and Optimization: Analysed and optimized backend workflows to improve system performance and efficiency. Conducted regular system audits to identify vulnerabilities and recommend improvements. Performed budget analysis, forecasting, variance analysis, and profitability assessments to support informed financial decisions. Utilized CRM systems to manage customer interactions, optimize customer satisfaction, and foster long-term relationships. Led and oversaw the entire SDLC, from requirement gathering to implementation and deployment. Employed Python (pandas, NumPy) for data analysis, manipulation, and visualization. Leveraged AWS Services (S3, Glue, Lambda, Athena, EMR) for cloud-based data storage, ETL processing, serverless computing, data analytics, and big data processing. Utilized SAP Business Objects for business intelligence and data visualization. Employed AWS QuickSight for interactive data visualization and business intelligence reporting. Managed and queried data stored in MySQL and MongoDB databases. Utilized SQL for efficient data querying and manipulation. Regularly engaged with stakeholders across the organization, keeping them informed and addressing their concerns. Provided timely project updates and forecasts to ensure transparency and manage expectations. Identified process inefficiencies and spearheaded continuous improvement initiatives to enhance overall project performance. Conducted regular system audits, identified areas for improvement, and proposed solutions to enhance system effectiveness. Ensured adherence to quality standards and implemented comprehensive test coverage to guarantee high-quality deliverables. Utilized Adobe Acrobat for document management, version control, and collaboration to maintain accurate and accessible project documentation.Texas Capital, Dallas, Texas | May 2018 - April 2021Scrum Master Led the definition, prioritization, and grooming of product backlogs using Agile methodologies (Scrum) for efficient project execution. Conducted thorough risk assessments and implemented risk management strategies to mitigate potential issues throughout the project lifecycle. Managed the Project Approval Lifecycle (PAL) for multiple projects, meticulously overseeing each phase from initiation to closure. Developed and maintained critical documentation, including business cases, project charters, and approval forms, to ensure smooth PAL reviews and approvals. Collaborated with stakeholders across all levels to gather requirements, manage expectations, and ensure project alignment. Championed clear and concise communication across cross-functional teams, fostering collaboration and knowledge sharing. Masterfully translated business needs into technical solutions, ensuring project deliverables meet functional requirements. Defined and documented system processes, ensuring efficient workflows and optimized operations. Championed data integrity and quality assurance practices to ensure accurate and reliable information. Leveraged data analysis tools (Excel, Looker) to identify trends, generate insights, and inform strategic decision-making. Created compelling data visualizations to communicate complex data sets to stakeholders. Utilized JIRA and other project management tools to track progress, manage tasks, and ensure project visibility. Facilitated agile ceremonies (sprint planning, daily stand-ups, retrospectives) to maintain team focus and improve project delivery. Managed dependencies between teams and work items, using Azure DevOps to visualize and track these dependencies. Identified and mitigated risks, capturing them as work items in Azure DevOps and ensuring they were addressed promptly. Authored and maintained comprehensive user stories, user acceptance testing (UAT) plans, and standard operating procedures (SOPs) for clear and consistent processes. Performed system testing to identify and resolve technical defects, ensuring system functionality. Conducted comparative assessments to evaluate alternative solutions and select the most optimal option for project needs. Maintained system functionality through ongoing maintenance and troubleshooting activities. Managed Redshift data warehouse for efficient data storage and retrieval. Ensured adherence to all relevant healthcare regulations (HIPAA, HITECH Act, Affordable Care Act, HL7, FHIR) throughout project lifecycles. Developed and implemented change management strategies to minimize disruption during system and process modifications. Performed impact assessments and effectively communicated potential changes to stakeholders. Prepared clear and concise executive summaries to communicate project progress, key findings, and recommendations to leadership. Collaborated with vendors to ensure successful product or service implementation and ongoing support. Documented EMR/EHR systems (EPIC, Cerner) to ensure accurate and consistent usage. Championed strategic communications to ensure all stakeholders were informed and aligned with project goals. Performed process mapping and improvement initiatives to streamline workflows and enhance operational efficiency. Managed and procured essential equipment and software to support project needs. Conducted audits to identify areas for improvement and ensure compliance with established standards. Leveraged Azure DevOps analytics to identify areas for improvement in team processes and workflows. Conducted regular assessments and retrospectives, using insights from Azure DevOps to implement actionable improvements. Performed data mapping to establish clear relationships between data elements within a system. Championed data security and privacy measures to safeguard sensitive information.Agilon Health, Austin, Texas | October 2016 - May 2018Business Analyst Led stakeholder workshops and facilitated discussions to gather requirements and ensure project alignment. Analysed business needs to identify opportunities for improvement and develop solutions. Effectively communicated complex information in writing and verbally, tailoring messages to diverse audiences. Collaborated with cross-functional teams, including developers, designers, and stakeholders, to achieve project goals. Created, analysed, and prioritized user stories to meet user needs. Utilized JIRA and Confluence to manage project tasks, track progress, and foster team collaboration. Managed relational databases to ensure data integrity and facilitate efficient information retrieval. Designed and analysed surveys to gather user feedback and inform decision-making. Leveraged Microsoft Office Suite (Word, PowerPoint, Visio) to create compelling presentations, reports, and process diagrams. Wrote and executed SQL queries to extract and analyse data for business insights. Managed data cubes to facilitate multidimensional data analysis and reporting. Implemented Agile methodologies (SCRUM, KANBAN) to ensure project flexibility and deliver value iteratively. Developed and documented use cases to define system behaviour from a user perspective. Created VBA programs to automate workflows and enhance data manipulation capabilities. Led user acceptance testing (UAT) to ensure project deliverables met user needs and expectations. Performed data mapping to translate between different data structures and facilitate information integration. Made data-driven decisions by analysing data, identifying trends, and recommending impactful strategies. Gathered and documented business requirements through workshops, interviews, and stakeholder collaboration. Demonstrated strong problem-solving skills to identify root causes, develop solutions, and improve business processes. Created compelling reports and presentations to communicate findings and recommendations effectively.Octal IT solutions, Jaipur, India | July 2013 May 2015Business Analyst Intern Managed project lifecycles from planning and execution to monitoring, tracking, and completion, ensuring deliverables met deadlines and project goals. Developed and maintained comprehensive project documentation using tools like Confluence and Drive, including BRDs, FRDs, test scenarios, and release notes. Leveraged data analysis with tools like Power BI and GSuite to create insightful dashboards and reports for stakeholders, tracking key metrics and identifying improvement opportunities. Collaborated effectively with development teams, testers, and stakeholders, fostering open communication, knowledge sharing, and project continuity. Facilitated user acceptance testing (UAT) by training stakeholders on processes, gathering feedback, and ensuring smooth project roll-out. Championed continuous improvement by identifying and resolving issues, implementing risk management strategies, and recommending functionality enhancements. Utilized Agile methodologies like Scrum to break down projects into manageable sprints, facilitating clear communication and delivering value iteratively. Conducted thorough business requirements analysis to bridge the gap between business needs and technical solutions. Authored user manuals, presentations, and meeting agendas using tools like Slides to communicate project progress, outcomes, and technical specifications effectively. Demonstrated exceptional organizational and time management skills to prioritize tasks, meet deadlines, and manage project budgets effectively. Maintained meticulous attention to detail throughout the project lifecycle, ensuring quality assurance and adherence to user requirements. Cultivated strong interpersonal and presentation skills to build rapport with stakeholders, deliver clear presentations, and understandably present complex information. Championed stakeholder collaboration by actively engaging and managing expectations, ensuring project alignment with business objectives. Utilized project management tools like Asana or Trello to track progress, manage resources, and ensure project success. Maintained proficiency in various productivity tools, including Gmail, Docs, Sheets, Forms, and communication platforms. Authored and managed release notes to communicate new functionalities and changes to stakeholders. Championed continuous learning by actively seeking opportunities to improve knowledge and skillset in industry best practices and emerging technologies. Demonstrated strong problem-solving skills by analyzing challenges, identifying root causes, and implementing practical solutions.Education B-Tech, Computer Science from Lovely Professional University, 2013
Master, Information Technology from Gannon University, 2016 |
