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Title Guest Service Representative
Target Location US-TX-Duncanville
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 Candidate's Name
Street Address  Atteberry LnLancaster, TX  Street Address
Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEPersonal Strengths:Thoroughly familiar with accounting concepts, bank operations, treasury/cash management, and payroll processes.
Strong analytical skills and goal oriented achiever with ability to multiple-task while meeting crucial dead-lines.
Outstanding organizational skills which includes; the ability to adapt quickly, willing to collaborate with others in efforts to define and align core objectives to ensure optimal results.Self-motivated, and dedicated to the highest standards of quality and productivity.Professional Experience:HCSC of Texas (Blue Cross Blue Shield) Richardson, TXPayroll Processor III                                          	  	                    		       December 1, 2014 -  March 08, 2024Payroll Technical Support Specialist							       February 20, 2012   December 1, 2014Responsible for: preparation and processing of biweekly in-house payroll; Calculated final wage payments, including vacation earning payoff to ensure that terminated employees are paid properly for all hours worked. Processed vacation, and sick leave balances adjustments. Prepared and processed Off-cycle payments for replacement checks, termination, severance, bonus, and any other miscellaneous payments. Processed Stop Payments, Reversals, and ACH Daily Exceptions Items. Printed All Checks and Pay Advices. Ensured accuracy of payroll transactions and compliances with HCSC policy and payroll related federal and multi-state laws. Provided timely and courteous services to internal and external customers. (Field Management and Venders).Serve as a liaison between payroll production staff, ITG teams, and other business partners for gathering business requirements, developing functional specifications, and resolving production issues. Responded to questions from Payroll Production staff regarding system errors from configuration updates, and defects; to points of resolutions. Create and execute test plan; verify expected outcomes both online and through query reporting.Verified People Soft delivered tax updates, set up discussion meetings, coordinated plans in implementations.Assist with system upgrades by reviewing and documenting system customizations, working with payroll technical team to formulate test cases, and suggesting possible improvements. Create and maintain documentation to reflect current methodology and usage by production and the technical staff.Key Skill Sets: Work Day, PeopleSoft 9.0, eTime Reporting, Windows 7, People Books, Clear Quest, Phire/Issues, Excel2010
AT&T Mobility (Formerly Cingular Wireless) Plano, TX              				       		 January 02, 2000 - July 24, 2009Payroll AnalystLoaded and ran systems processes of all received pay files from Pre-calculations to Pay-confirming of weekly payrolls, up to 50, 000 employees (on-cycle and off-cycle). Ran queries to insure accuracy of loaded payroll files.
Scheduling and Set-up of all payroll pay calendars (Pay Run Control Id s, Pay Run Types, and Pay End Dates)
Processed Stop Payment, Photo Requests, and all Daily Exceptions Items using the BOA Online System.Direct deposits and Positive Pay files transmission of ZBA s and EFT s of Controlled Disbursement accounts.
Activated, funded, and managed all Comdata Pay-cards for up to 38,000 employees.Printed all payroll checks, advices and garnishment checks for on-cycles and Off-cycle payrolls. Communicated effectively with managers, supervisors, employees and financial institutions; both oral and written.Key Skill Sets: PeopleSoft 7.5, 8.1 and 8.9, Kronos, Oracle 11.I, Windows 2000, Microsoft Excel and Word, 10-Key by touchBank Of America, Dallas, TX          				    		        	                 October 05, 1998   December 29, 1999Support Specialist IIIProvided ABA Bank routing links for all Wire Transfer Requests - Daily average of 85 to 110.Processed Bill Payments (Accounts Payable) for over 25 Trust Accounts.
Responsible for communicating effectively, with customers, management, and financial institutions; oral and written.
Maintained a daily log for Banking Centers accounts updates.Monitored and processed incoming value-dated wire advises.Key Skill Sets: SAP, Windows 95, Money Net, 10-Key by touchTIG/PW Financial Solutions, Irving, TX						  	   March 07, 1994   June 26, 1998Associate Operations AnalystCalculated and determine preliminary and final cash positions for multiple divisions for investments. Generated an actual to plan variance report for previous day s activities of a $6 Billion account balance . Prepared and execute all current day s EFT/ACH wires transfers for 25 to 52 wires daily. Performed necessary draw-downs for investment/redemption from excess on all money market accounts. Prepared monthly actual cash flows, and forecasting of future dated wires. Prepared Monthly bank reconciliation and journal entries of cash activities for 15 accounts.Key Skill Sets: Bloomberg-Trade Tickets, Windows 95, DOS, Lotus 123, AS400 program including LSR06 VRU, APP set-upEducation: Vision International University     	   							  Bachelor   June 04, 2004Southern Bible College   		      							  Diploma   May 07, 1999Arts  Magnet School of the Performing Arts at Booker T. Washington   	         			  Diploma   June 04, 1983

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