| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo make a planned career progression within the field of computer operations and continue in a path of effective operations analysis, management consulting, supervision of junior analyst, and effective coordination of hardware and software upgradesPROFESSIONAL ACCOMPLISHMENTSUnited States Postal Service (Contractor)Memphis, TNMay 2016 - CurrentApplications Support / Lead Batch Scheduler / Control-MBuilding job schedules, adhocs, monitoring escalating priority 1 issuesMonitoring batch processingApproving Install Packages- Service NowApproving new Schedules- Service NowHelpdesk / Service NowMartin Army Community Hospital (Contractor)Fort Benning, GASeptember 9, 2014 May 2016Implementation ManagerTraining in house staff using Omnicell Supply cabinetsBuilding par level databases, reorder and stocking levelsGeneral reporting on usage, expiration date, cycle countsFederal Express (Contractor)Memphis, TNNovember 2013 May 2014Batch SchedulerMonitoring batch processing correcting job abend errorsHandling all priority jobs, such as ground, air and peak timesTaking request for adhocs. Processing all request sent via RTSupported IMS/CICS DBR databases by identifying databases for production batch processingInternal Revenue Services (Contractor)Memphis, TNMarch 2013 July 2013Computer System AnalystMonitor nightly batch processing to ensure timely completionLogging tickets, monitoring control-M fixing all abendsShift turnover call with all departmentsModerator for change controlShelby County Healthcare Corporation (The Med)Memphis, TNAugust 2005 - April 2013Systems Coordinator Materials ManagementManaged Omnicell Supply Cabinets automated system reordering supplies, setting par levels reorder point, created a put back systems (returns for items not used) prevented over stockMonthly reporting, cycle counts, expiration date checks, training staff, product recalls, setup new users, stock outsMonitoring server, implementing upgrades, scheduling system downtime, report writing, on-call, ABC analysisImplementation / Configuration / Installation new cabinets, product conversion item number catalog number changesRFI specialize in the support, installation, maintenance and serviceSystem backupsHarrahs Entertainment (Contractor)Memphis, TNMarch 2005 May 2005Senior TechnicianSupport the implementation of the internal business system and technologyMaintain operating procedures configuration and user documentationRecorded problem symptoms and status information through the use of computerized problem management systemPerformed follow-ups and escalation of outstanding problemsExtensive background with active directoryService Master Inc. (Contractor)Memphis, TNMay 2005 June 2005AS/400 3rd Level SupportProvide primary support for AS/400 entailing all day-to-day activities including end user setupWorking assigned tickets (REMEDY) contacting end user, accessing problems determining causesPrimary support for rollout of new Thin Client ComputersFederal Express Corporation (Contractor)Memphis, TNApril 2003 September 2004Airfreight Systems AnalystDuties included scheduling flights and trucks for heavy weight pickups, calculating ground timesBetween stopsMaking flight schedule adjustments and re-routing flights when holidays occurCreating substitution routes, monthly fly out reportNotifying end user when flight routes changeWriting SQL query in Oracle DB select counts remotelyFirst Consulting Group (UT Bowld / The Med (Contractor)Memphis, TNJanuary 2001 February 2005Computer Operator / Systems Analyst / Supervisor Computer OperationsDaily responsibilities consisted of closing previous day businessHelp desk incoming call from end usersMonthly pharmacy uploadsWeekly Decision Data EDI transmission, NSTSystem backups, data repository, monitor all systems modules A thru ISetup new user access, customer surveys, report writingBristol-Myers Squibb / Meade Johnson (Contractor)Evansville, INJune 2000 December 2000Operations AnalystAssist shift operators when productions problems occur, abends, jcl errorsMonitoring backups for AS/400 running on unix platformMaintain procedures for report distributionImplement directive and provide leadership, strategic planning, motivationDiagnosis of problems, intervention when neededWriting SQL query creating tables that contain columns returned by that queryAscension Health, ISD (Contractor)Evansville, INNovember 1999 June 2000Production Control Analyst - Control-MProvide second level technical support to determine hardware and software problemsBuilding and testing schedules before rollout (Auto Sys Zeke)Primary support for rollout of new Thin Client ComputersSecond level support for AS/400International Paper, Inc. (Contractor)Memphis, TNJanuary 1998 November 1999AS/400 Technical Support/Jr. Systems AdministratorOptimize company time and reduced calls to minimum talk timeApplying PTFsAssisting end-users with hardware and software issueRotating on-callConducted telephone base troubleshooting to identify conflicts or complicationsSchering-Plough Corporation/Maybelline, Inc.Memphis, TNOctober 1984 March 1998Senior Computer OperatorMonitoring nightly production, helpdesk responsibilitiesDaily and Weekly system backups, IPL systemPreventive maintenance tape drives, printersAssisted in training and scheduling new hiresWorked directly with shift supervisor preparing computer operations proceduresEDUCATIONUNIVERSITY OF TENNESSEEKnoxville, TennesseeCourses of StudyMarketing/Business AdministrationUNIVERSITY OF MEMPHISMemphis, TennesseeCourses of StudyMarketing/Business AdministrationCOMPUTER SKILLSEstablished a 12+ year history of effective MIS project involvement, systems management with combined expertise in hardware and software applications management with combined stages through completion multisite hardware installation, upgrades, system administration, as well as provided input on software development. Have established a reputation for ability to take charge, orchestrate resources and efficiently guide projects toward cost goals, completion deadlines, and functionality requirements.Background includes system development and hardware administration projects; consulting, budget, purchasing, and personnel management.Offer expertise in coordination of technical (preventive/corrective maintenance/technical troubleshooting)SOFTWAREMicrosoft Suite, Lotus Notes, Group Wise, Outlook, CICS, IMS, ISPF, SDSF, IOF, JES2&3, Enterprise Applications Integration, Omegamon,Candle,Domino, OmniviewScheduling Packages: Autosys Zeke, UCC7, UCC11, Control-M, CA-1, CA-7, Jobtrac, JCL, Automic Batch Monitoring Processing,WinSCP, PuttyOPERATING SYSTEMSOS390, OS400, System38, DEC/Alpha, Unicenter, Unix Red Hat, Meditech,Epic, Nex Gen, WMS, LinuxProblem TrackingExpert Advisor, PMS, Netman, Infoman, Remedy,Magic,Heat, GroupWise and Kisam, ServiceNowHARDWARE3590s,3490s,3422,Magstar(Tape Drives) CMOS-9672,AS/400, ES9000, 3800, 4245,Datamax printers,IBM Roll Feed printers, RFI Hand HeldCOMMUNICATIONTCP/IP,ETHERNET,NETVIEW,WAN,LAN,CISCO ROUTERS,VOIP, Token Ring |
