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ACCOUNT LEAD & TECHNICAL SOLUTIONS CONSULTANTCONTACT KEY DIFFERENTIATORSPHONE NUMBER AVAILABLEEMAIL AVAILABLE/mhymaneData-driven growth leader and programmatic expert with 11+ years of experience exceeding revenue targets for key accounts through innovative technical solutions and strategic client partnerships. Possesses a rare combination of deep technical understanding and exceptional client-facing skills coupled with broad experience across all sides of the Programmatic ecosystem. A problem-solving innovator who thrives on finding unconventional solutions by pushing the boundaries of existing technologies. Proven client advocate who cultivates strong relationships and champions client needs with a people-centric leadership approach. SKILLS EXPERIENCEProgrammatic AdvertisingTechnology IntegrationsAddressable MediaClient ServicesRevenue GrowthBusiness DevelopmentRelationship BuildingCross-FunctionalCollaborationStakeholder AlignmentProject ManagementOperational ExcellenceProcess Creation &ImprovementFinding EfficienciesData Insights & AnalysisTroubleshootingImpact AnalysisQuality AssuranceVendor NegotiationTeam LeadershipTraining & MentoringChange ManagementFREEWHEEL, A COMCAST COMPANY, NEW YORK, NY November 2016Present Sr. Manager, Account Management March 2022Present Account Director January 2021March 2022Sr. Publisher Monetization Account Manager March 2018January 2021 Strategic Publisher Account Manager November 2016March 2018 Manage $4M book of business spanning 7+ networks, overseeing FreeWheel's streaming TV, video, linear, addressable, ad server, and programmatic suite of products Pioneered net new revenue stream generating $20M+ annually by creating"shell" accounts for non-ad server clients, such as Samsung, LG, and Vizio, allowing local buyers to purchase their inventory via FreeWheels tech Secured $30M/2-year contract, onboarding AMC and CBS (now part of Paramount, FW's 2nd biggest client) from shell accounts to full-fledged client Grew 60% of accounts through data-driven upselling, optimizing product usage, pricing, network design, and integration Serve as programmatic SME, providing thought leadership on shell networks and legacy marketplace cross-functionally Lead team of 5, driving growth through operational excellence, training, coaching, goal-setting, and 1:1sANIVIEW INC, NEW YORK, NYDirector of Account Management January 2016September 2016 Spearheaded US expansion for EMEA company as technical account manager, securing 16 new direct ad server and player clients Seamlessly integrated new advertiser and publisher clients, including tag implementation, troubleshooting, QA, and comprehensive reporting TEADS.TV, NEW YORK, NYSr. Platform Client Services Specialist May 2015November 2015 Liaised between US Sales & Account Management and French Engineering, ensuring clear communication and resolving technical issues Trained 6 Publisher Sales reps on product updates and technical fixes, ensuring effective communication of the technology Collaborated with client teams to identify needs and optimize Teads script implementation, maintained platform documentationEDUCATIONUNIVERSITY OFPHOENIX ONLINEBachelor of Science, 2012Information TechnologyTECHNICALMEDIAMATH, NEW YORK, NYPlatform Support June 2014May 2015 Troubleshot and resolved complex technical issues for MediaMath's global clients across campaign performance, delivery, integrations, and scalability Key player on team that resolved a critical geotargeting issue with wide- ranging impact across campaigns Enriched MediaMath's Knowledge Base with comprehensive entries used company-wide Trained Marketing Engineer Program cohorts on programmatic advertising, campaign management, and optimizationGOOGLE (FORMERLY DOUBLECLICK), NEW YORK, NYTechnical Service Consultant, DoubleClick Ad Exchange July 2013June 2014 Managed DSP clients (MediaMath, The Trade Desk, Criteo) resolving technical issues in programmatic buying, RTB, cookie tracking, and remarketing Troubleshot creative rejections by analyzing SQL queries and HTML for anomaliesDSPs:MediaMathSSPs:FreeWheel SSPStickyAdsAd Servers:FreeWheel MRMGoogle Ad ManagerCoding Languages:CSSHTMLSQLVASTXML |
