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Curriculum Vitae / ResumPersonal BackgroundName: Mauricio Hernn Rojas del CampoAddress: Street Address  Decatur Avenue BronxDate of Birth: September Street Address th., 1972Nationality : ChileanPlace of Birth: Via de MarChildren: 2Drivers License: Class BMobile Phone Number: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEEducation1996  2001 Bachelor of Science in Physics at Pontificia Universidad Catlicade Valparaso1994  1995 Database Programmer & Typist at Instituto Baldor ValparasoFinance Technician at Instituto Superior de ComercioTechnician in Hotel Management at Duoc UCWork Experiences2018  2022 Bank Executive at Banco EstadoKeys Qualifications and ResponsibilitiesProspects, develops, and maintains new and profitable client relationships that are within the Banks risk/return parameterWorks closely with Bank and other Group colleagues to obtain referralsServes as an ambassador of the Bank, helping to build the Banks public profile and market presenceMaximizes the Banks share of each clients loan, deposit, and FX trading businessPerforms quantitative and qualitative analyses of loan applications to determine credit- worthiness according to the Banks guidelines and sound principles of consumer lendingEnsures the efficient execution of all phases of credit-related activities  diligencing/ underwriting, administration, and collections - while adhering to policy guidelines and sound business practice at all timesConstantly reviews the Banks exposure to each client under management, making recommendations to address any potential deterioration in the Banks exposure, or to grow revenues from the BorrowerConducts ongoing reviews of all credit exposures under management to ensure compliance with agreed terms, especially ensuring that annual reviews are completed on time2017 - 2014 Waiter at Sibaritas Restaurant, QuilpuKeys Qualifications and ResponsibilitiesProvide the perfect service experience for restaurant patronsProvide responsible service of alcoholic beveragesDeliver food and beverages to any table as neededMust follow all cash handling policies and proceduresProcess payments of food and drink orders with the cash register2013-2008 Customer Service at Imperio Hotel, RengoKeys Qualifications and ResponsibilitiesOpen and maintain customer accounts by recording account informationResolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionRecommend potential products or services to management by collecting customer information and analyzing customer needsProvide accurate, valid, and complete information by using the right methods/toolsMeet personal/team sales targets and call handling quotasGreet customers warmly and ascertain problem or reason for callingCancel or upgrade accountsAssist with placement of orders, refunds, or exchangesAdvise on company informationWorkshops2008 High Energy Physics UTFSM, Valparaso2007 Classical Physics UMCE Graneros, Via del Mar2006 Physics on Microcomputers PUC Rancagua, VI RegionPhysics Department, Universidad Tcnica Federico Santa MaraSkills and SpecialialtiesAcademics: Assistant and Mechanical Physics in General and Wave Mechanics,Pontificia Universidad Catlica de ValparasoComputational: Windows XP, Starter 7, Word 2007, Power Point, Pdf, Linux,Language: Spanish (native)English (speaking, writing and reading intermediate level)Recognitions and AwardsDiploma of Recognition for participation in Astronomical outreachDa de la Ciencia en mi Colegio organized by Explora-Conicyt, November 2010, Technological High School, Villa Alemana, VI RegionDiploma for active participation in The High Energy Physics workshopFederico Santa Mara University, Valparaso, Chile, November 2007Recognition Award for Astronomical Outreach and the science workshop San Antonio de Baluarte College, Rengo, VI region, Chile, December 2004ReferencesPhD. Matas Montesinos ArmijoValparaso University, Valparaso, ChileE-mail: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEMsc. Carlos Ros MoralesCatlica del Norte UniversityE-mail: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEValeska Jimnez JofreGerente de ventas RACER Stgo ChileE-mail: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLE