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Click here or scroll down to respond to this candidateCandidate's Name
Springfield, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.Authorized to work in the US for any employerWork ExperienceFront Desk ReceptionistK-9 & Pets Dog Training - East Longmeadow, MAMay 2023 to January 2024 Greeting and welcoming guests, offer assistance Answering and directing phone calls Guiding and advising customers Check in/check out dogs (receiving and handling dogs to their respective owners) Communicating with the daycare staff with the radio Entering appointments into Kennel Connection and checking for accuracy Keeping tracking on appointment Create and/or update date customer profile on Kennel Connection Create and/or update dog profile on Kennel Connection Preparing clients records for the following day Maintaining an organized filing system Endurance customers fill out training, daycare, training daycare, boarding contract Keeping the front office, counter, store, windows, self-wash, restroom and training room clean (broom, mop, vacuum, rag) Taking out the trash as needed and replaced trash bag Refill self-wash supplies Wash, dry, and fold towelsWarehouse AssociateAmazon Fulfillment center - Windsor Locks, CTMarch 2023 to May 2023 Using a handheld scanner to scan each product in the tote. Reporting defective material Making our daily and weekly order to meet our production goals. Following safety rules and procedures. Maintaining a clean area and keep organized workspace for safety standards Direct careGuidewire Inc. - Springfield, MASeptember 2022 to March 2023 Helping clients to maintain a daily standard living by helping with their hygiene needs. Providing them with bathing and dressing. Performing housekeeping chores by making their beds, sweeping the floors, laundry, cleaning kitchen counters. Maintaining a clean environment for clients. Helping disabled individuals to be more independent but keep monitoring their safety at all times.Seasonal Stock AssociateKohl's - West Springfield, MAAugust 2022 to September 2022Training for every department Omni (Kohls online order) Amazon return Cashier Replenishment Return Fitting RoomCashierNY Fashion - Fayetteville, NCNovember 2021 to May 2022 Responsible for customer service included answering customer queries over the phone or in person. Serve cash and credit card payment. Ability to work independently, have good organizational and multitasking skills. Cleaning CrewPristine clean Fayetteville LLC - Fayetteville, NC August 2021 to September 2021 General housekeeping duties including, cleaning, wiping and dusting. Warehouse WorkerClutter - North Bergen, NJJuly 2018 to September 2018 Setting up pallets with boxes and scanning each box with their own barcode. Transfer each pallet to its location for storage. Helping out to maintain the warehouse clean by sweeping and taking out the trash.Party CoordinatorAn Excuse for a party - Fairfield, NJJune 2015 to July 2018 Coordinate all party requests (wet & dry) for Rec. Center, birthday parties, high school, college. Create a fun and enthusiastic environment for all guests. Coordinate with outside vendors for food, beverage needs, and inflatable rides. Ability to work independently, have good organizational and multitasking skills. Responsible for making sure work areas are clean, organized, and presentable.FC Associate IAmazon.com - Carteret, NJJanuary 2017 to November 2017 I was trained for SBC and SRC. I'm trained and certified in maintenance manager and floor access for AR, MMA & BRS procedures.Cashier/Customer ServiceBurlington Coat Factory - Wayne, NJOctober 2013 to March 2015 Managed all-cash input and data entry to the computer. Handle customer return, answer questions about the merchandise, and manage exchanges. Answered customer service desk phone calls and routed calls appropriately.Cashier (Seasonal)Sport Authority - Wayne, NJNovember 2014 to January 2015 Give good service to the customer. Serve cash and credit card payment. Answering customer's questions.Inventory SpecialistRGIS - Fairfield, NJAugust 2008 to August 2012 Coordinates inventory requirements and procurement details with vendors and customers. Tracks the transportation and distribution of inventory. Oversees the records of all stocks and compiles evaluation reports. TECHNOLOGY: Experienced in Windows XP, Vista & Windows 7, Microsoft Word, Excel, Outlook, PowerPoint & the internet.Customer Service RepresentativeK-mart Corporation - Wayne, NJFebruary 2003 to September 2004 Responsible for customer service in the digital equipment division, duties included answering customer queries, problem-solving. Assisted in the development of new policies and procedures. Assisted in the training of new customer service representatives and associates. Generated repeat business through successful client follow-up. SpecialistChild Care - Prospect Park, NJ1997 to 2003 Maintaining a safe environment by allowing only authorized persons near children, recording parent location, remaining vigilant of unusual. Creating a positive child care climate, by preparing various activities, playing games, avoiding conflict situations, and nurturing self-esteem. EducationCertificate of Business Operations in QUALIFICATION Rets Institute - Nutley, NJJanuary 2002 to December 2002Skills Warehouse Associate (Less than 1 year) Unloading (Less than 1 year) Order Picking Packaging Pallet Jack (1 year) Childcare Microsoft Windows Load & Unload (Less than 1 year) Microsoft Word Customer ServiceLanguages Spanish - FluentCertifications and LicensesBusiness OperationsJanuary 2001 to December 2001Driver's LicenseFebruary 2023 to November 2027Additional InformationSKILLS: *Time management *Organization *Ability to be effective in a fast-paced environment |
