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Title Customer Service Data Entry, cna, material handler, production o
Target Location US-TN-Murfreesboro
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Candidate's Name
Murfreesboro, TN Street Address
Skills:Accounting (2years)TYPING (10+ years)45 WPM(6years)SpanishITFirst AidMS Office, Word, ExcelData Entry(1year)Customer Service (6years)Medical SchedulingElectrical experienceERPAnalyticalMedical RecordsEmergency helpLeadershipManufacturingCash handlingMedical terminologyForkliftIndustrial equipmentAssemblyHeavy liftingCustomer serviceQuality controlProduction planningManufacturingEducationAssociates in Applied Health Science, ITT Technical Institute-Nashville, TN 2016High school Diploma, Union City High School 2008Driver's LicenseCPR certificationEmergency Medical Technician certificationNREMTExperience:GEODIS - Lebanon, TN Mar 2021  Feb 2024Safety Technician/Manufacturing ClerkProviding first aid treatment to injured employeesAssisting the Safety Manager in the development and implementation of Safety Training and Compliance ProgramsFacilitate and maintain the workers compensationMonitor medical supply inventory Reports other problems to the maintenance or supervisor for assistance.Maintains clean and safe working environment in line within company policy.U.S Department of Veteran Affairs -Murfreesboro, TN Jul 2018 -Jul 2019Safety Technician/Advanced Medical Support AssistantJuly Process and identify veteran's concerns, perform the tasks required to resolve the issue accurately and timely, and follow-up as necessary to ensure a satisfactory resolution.Participating in safety audits, and participating in safety observation feedback eventsSupervised and operated computerized programs and databases in order to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems and/or reports in government database.Competenttoworkindependentlyintheaccomplishmentofawidevarietyofduties, including setting priorities and coordinating work with teammates.U.S Department of Veteran Affairs -Murfreesboro, TN Apr 2018 - Jul 2018Beneficiary Travel General Clerk IIPrepare vouchers for beneficiaries claiming reimbursement of travel expenses in accordance with rates, current mileage, and additional allowances.ProcesstravelclaimselectronicallyontheDHCP-BeneficiaryTravelmenu.Maintainsdesignatedpatientfundcontrolaccountsbyapplyingsoundgovernment accounting techniques.Reviews and determines veteran's eligibility for reimbursement from claimed travel expenditures.Authorizes accounts including certifications of invoices in accordance to Medicare allowable fees.Ford Motor Credit Co-Franklin, TN Apr 2017  Apr 2018Collections RepresentativeProvide excellent customer service in a sufficient time frame.Obtained documents, clearances, certificates and approvals from local, state and federal agencies.Analyzed departmental documents for appropriate distribution and filing.Trained and recertified employees on work related safety procedures including On-the-job training.Oversaw financial operations, producing invoices, processing payments and preparing deposits.Counseleddebtorsontheirpaymentoptionsandarrangedinstallmentagreements.Supervised and coordinated assigned audits promptly and professionally.Performedinitialclientassessmentandanalysistobeginresearchprocess.Developed and implemented improvements to billing system to maximize efficiency reduce delinquency and increase accuracy.Calculated and provided accurate accounting data to formulate new company marketing techniques.Diverse care of Smyrna - Smyrna, TN Jun 2014  Apr 2017Certified Nursing Assistant/SchedulerObtained information about clients' medical history, drug history, complaints and allergies.Responded appropriately to the physical, emotional and development al needs of patients.Reportedanyunusualcircumstancesinthepatient's'conditionorenvironment.PerformedschedulingfunctionsutilizingtheDHCP/VistaandCPRS(ComputerizedPatientRecord System) programs, to ensure all physician orders for lab, x-ray, specialty exams and return appointments are scheduled appropriately.Responsible for weekly monitoring and corrective actions of duplicate provider appointments, scheduling errors and recall program follow-up.Monitored expiration of medical supplies and medications.Rehab Tech, MI Jul 2011 Jun 2014Customer Service SpecialistObtained documents, clearances, certificates and approvals from local, state and federal agencies.Responded to customer requests via telephone and email.Entered details such as payments, account information and call logs in to the computer system.Verified data integrity and accuracy.Compiled data for a variety of reports, using automated systems and prepared releases of information for patients. Used the Automated Data System (ADS) and various AutomatedSystems to include but is not limited to Composite Health Care System(CHCS)computer systems and Armed Forces Health.Partneredwithteamofregisterednursestoachieveoverallwell-beingofallpatients.Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.

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