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Click here or scroll down to respond to this candidateCandidate's Name
Compassionate Certified Recovery Coach Eager to Make a DifferenceNew York, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECompassionate and dedicated Certified Addiction Recovery Coach (CARC) and Certified Recovery Peer Advocate (CRPA) -P with a strong foundation in peer support and exceptional communication skills. Proven ability to connect with individuals on their journey to sobriety, offering empathy, guidance, and support. Skilled in utilizing technology and computer applications to enhance service delivery and maintain accurate records. Committed to empowering individuals to discover and sustain their path to recovery, fostering a supportive and non-judgmental environment. Work ExperiencePeer AdvocateHousing Works Inc.-New York, NYMarch 2018 to June 2018Experienced in working at a high-traffic harm reduction center in Manhattan. Provided support and outreach services to a diverse client base, offering essential resources and fostering meaningful connections. Skilled in harm reduction strategies and adept at assisting clients across various recovery pathways.Delivery AssociateFlower You-New York, NYApril 2015 to August 2016Experienced Floral Delivery Specialist adept at navigating New York City streets on foot to ensure timely and accurate delivery of floral arrangements. Known for exceptional customer service and meticulous attention to detail in handling delicate items. Proven ability to manage multiple deliveries efficiently while maintaining a professional and friendly demeanorDelivery DriverLa Familia Pizza-Cross River, NYJune 2007 to September 2014Detail-oriented Pizza Delivery Driver with a strong track record in Northern Westchester NY, proficient in timely and precise delivery of orders. Experienced in multitasking, including answering phones, taking orders, and managing busy periods effectively. Known for exceptional customer service, maintaining cleanliness of delivery vehicle, and adhering to safety protocols to ensure a seamless dining experience for all customerStore AssociateWalmart-Danbury, CTJune 2011 to July 2013Walmart AssociateVersatile and dedicated employee with a history of excelling in multiple roles at a high-traffic Walmart store. Successfully promoted multiple times due to strong performance and adaptability. Experience includes: Sales Associate: Assisted customers, maintained product displays, and ensured a well-organized sales floor. Cashier: Efficiently processed transactions, handled returns, and provided exceptional customer service. Jewelry Department Associate: Managed inventory, assisted customers with purchases, and ensured the security of high-value items. Fitting Room Associate: Organized fitting rooms, provided customer assistance, and maintained store cleanliness.Recognized for thriving in a fast-paced, high-stress environment, and consistently delivering top-notch customer service.ServerMazzo Mozzarella & Wine Bar-Danbury, CTApril 2012 to January 2013 Greeted and seated guests with warmth and professionalism, ensuring a memorable first impression. Presented menus and provided detailed descriptions of dishes and beverages, including wine pairings. Advised guests on menu selections based on preferences and dietary restrictions. Took precise orders and relayed them accurately to the kitchen and bar staff. Delivered food and beverages promptly and elegantly, maintaining high standards of presentation. Anticipated guests' needs and promptly addressed requests to enhance their dining experience. Managed multiple tables efficiently during peak hours, ensuring timely service without compromising quality. Processed payments accurately and efficiently, handling cash, credit cards, and electronic transactions. Collaborated with colleagues to maintain a cohesive and efficient team environment. Upheld cleanliness and sanitation standards in dining areas and workstations. Achievements: Consistently received positive feedback from guests for exceptional service and attention to detail. Recognized for extensive knowledge of menu items and wines, contributing to increased guest satisfaction. Successfully upsold additional menu items and beverages, significantly increasing sales revenue. Skills Utilized: Fine dining etiquette and service standards Strong communication and interpersonal skills Ability to work efficiently in a fast-paced environment Attention to detail in order accuracy and presentation Problem-solving and conflict resolution skillsCashier/Customer ServiceScott's Corners Market-Pound Ridge, NYSeptember 2003 to July 2007Excelled in delivering exceptional customer service in a fast-paced supermarket environment. Efficiently processed customer transactions, managed returns, and handled inquiries with professionalism and courtesy. Trained in multiple positions, contributing to a versatile and skilled team. Recognized for accuracy, efficiency, and a positive attitude in enhancing the customer shopping experience. EducationHigh School DiplomaJohn Jay High School - Cross River, NYSeptember 2003 to June 2007Skills Serving Experience Computer Skills POS Food Safety Organizational skills Customer service LeadershipCertifications and LicensesFood Handler CertificationApril 2023 to April 2026Certified in essential food safety practices, including proper food handling, storage, and preparation techniques. Trained in personal hygiene, cleaning and sanitizing procedures, allergen awareness, and temperature control to ensure the highest standards of food safety and prevent contamination. Committed to maintaining a safe and sanitary food service environment. Certified Addiction Recovery CoachMay 2024 to May 2026The Certified Recovery Coach (CARC) certification is a professional credential for individuals who support and guide those seeking recovery from substance use disorders. CARCs provide non-clinical assistance and act as a bridge between professional treatment services and the individual seeking recovery. This certification emphasizes peer support, motivational interviewing, and recovery planning, equipping coaches with the skills needed to empower and inspire individuals on their path to sobriety. CARCs are trained in key areas such as: Ethical responsibilities and boundaries in peer support. Effective communication and active listening techniques. Developing and implementing personalized recovery plans. Navigating and accessing community resources. Promoting self-efficacy and long-term recovery.Holding a CARC certification demonstrates a commitment to the recovery process and a dedication to fostering an environment of trust, encouragement, and Certified Recovery SpecialistAssessmentsCase management & social work ProficientJuly 2024Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teamsFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
