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Customer Service Medical Assistant Resum...
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Title Customer Service Medical Assistant
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLEPHONE NUMBER AVAILABLEPhiladelphia, PAExperienceMedical Assistant ExternshipPenn Medicine Valley Forge  Valley Forge, PA05/2024 - PresentAttended weekly meetings, training sessions, and retreats to share best practices and receive feedback from otherstaff membersPresented care information to the patient and their family to ensure they understood the plan of care and anychangesCreated and maintained an inpatient care log that noted patient medical history, medications, and diagnosesUtilized hospital systems to monitor and report on individual patient care, including lab results, allergies, andvital signsDaycare TeacherButterfly Effect Academy  Philadelphia, PA02/2022 - PresentDeveloped a curriculum that included reading, math and language arts, including self-control skillsProvided a safe, comfortable, and stimulating environment for childrenCreated a loving, safe environment for children by establishing social, emotional, and physical growth throughintentional teaching and playAdministrative AssistantTemple University Health System  Philadelphia, PA10/2020 - 06/2021Maintained a high level of professionalism and provided excellent customer service to all company clientsStressed the importance of teamwork in the office, ensuring that all administrative staff members wereencouraged to use their full potentialHelped clients with their personal finances via individualized financial counselingSales AssociateWalmart  Glenolden, PA10/2018 - 02/2020Performed a full audit of inventory and sales reports, ensuring accuracyEstablished personal connections with customers, exceeding customer service expectationsCommunicated with customer support for clarity on questions that were not answered in the online FAQsAccurately tracked customer orders, identified, and resolved any issues during order fulfillmentBuilt rapport with clients by providing quality customer service and problem solvingSkillsCustomer service, Time management, Leadership, Documentation review, Communication skillsEducationMedical AssistantDelaware County Community College  Media, PA05/2024Graduated with high honors 3.5+ GPADouble majored in both Medical Assistance & NursingAccepted into the National Technical Honors SocietyAccepted into Phi Theta Kappa Honors Society, Alpha Tau Epsilon Chapter

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