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Click here or scroll down to respond to this candidateCandidate's Name
Bonne Terre, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLELegal studies graduate with over nine years of administrative support and customer service experience. Also a skilled communicator with excellent writing skills and the ability to manage multiple tasks while meeting deadlines and maintaining accuracy. Work ExperienceUnderwriting Representative Delta Dental - St. Louis, MO November 2021 to Present (temporary employee from November 2021 to March 2022) Processing and approving new groups applying for dental and vision coverage Communicating with marketing representatives and account managers when new group paperwork needs correcting Inputting new groups into CMS in order for the welcome packet to be sent out Processing abstracts for changes needed after group approval Creating Summary Plan Description Documents Processing renewals for existing groups continuing to elect coverage, and term memo for those choosing other insurance companies and a variety of reasons Special projects as assigned Assisting Team Lead with training new underwriting reps Benefit Program TechnicianState of Missouri - Hillsboro, MOJune 2019 to June 2021 Interacted and communicated by telephone with Family Support Division clients in response to various questions and concerns regarding their case and/or benefits Answered a variety of questions about any aspect of the client's eligibility for all programs administered by the Family Support Division Conducted interviews Processed verification in order to authorize cases Patient Registration RepresentativeUniversity of Kansas Health Systems - Kansas City, KS August 2017 to April 2018 Fielded incoming calls from patients and healthcare professionals to schedule appointments in the internal medicine clinics Input and verified insurance informationUtility Billing ClerkCity of Blue Springs - Blue Springs, MOJune 2014 to August 2017 Handled processes involved in the billing and collection of payments for water and sewer service, including return payments Assisted customers by phone, and in person, with service related concerns and inquiries Opened and closed accounts in computer system Ran delinquent accounts report to collect on shutoff days Added new construction and water meters into inventory Ran end of month reports for finance department Balanced cash drawer daily and prepared deposit Dispatched field service workers for emergencies and same day service Directed citizens to appropriate departments for assistance EducationBachelor of Science in Legal Studies in Legal Studies Herzing University - Madison, WIApril 2013Skills Scheduling (Less than 1 year) Word (5 years) Cash Handling (3 years) Customer Service (6 years) Microsoft Excel (3 years) Microsoft Office (3 years) Receptionist (7 years) Filing Billing Epic Insurance Verification Word Processing Data entry Medical Scheduling Time management Administrative experience Microsoft Word Basic math Clerical experience Phone etiquette Medical Terminology Computer Skills EMR Systems Patient Care Office experience Typing Microsoft Powerpoint Microsoft Access Medical Office Experience Medical Records Medical Billing HIPAA Computer literacy 10 key calculator Inventory control English SharePoint Documentation review Windows UnderwritingAdditional Information My salary requirements are negotiable based upon the job responsibilities and total compensation package, though I would prefer something in the neighborhood of $40k a year |
