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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service Rep./ TrainerAbingdon, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a position that will utilize my business ethics, and leadership skills. Authorized to work in the US for any employerWork ExperienceSafety MonitorGaggleFebruary 2017 to PresentCustomer Service RepresentativeTeleTech - Englewood, COJuly 2015 to September 2016Helped customers complete orders, and set up delivery dates. As well as set up replacement claims on cell phones, and trouble shoot tech issues.Caregiver/ProviderDD Homes - Galesburg, ILMay 2014 to August 2014ResponsibilitiesTook care of household tasks such as laundry, prepare meals, make or change beds, change clothing on residents, help on showers, and other houseworkAccomplishmentsI was able to help individuals with disabilities live as independent as possible Skills UsedHelping others to help themselvesCustomer Service Rep./ TrainerWDS Global - Wichita Falls, TXJuly 2012 to December 2012PHONE NUMBER AVAILABLE Took calls for a call center Changed calling plans, transferred call, answered questions Did basic troubleshootingCashierStripes - Wichita Falls, TXMarch 2012 to July 2012PHONE NUMBER AVAILABLE Cashier maintained store handled customer complaintsCustomer Service RepAlpine AccessSeptember 2010 to February 2011From Home PHONE NUMBER AVAILABLE Took calls for technical Support Transferred calls Took payments Filled Replacement ordersPBX Operator/ Shift ManagerCasablanca Resort and Casino - Mesquite, NVAugust 2006 to April 2007PHONE NUMBER AVAILABLE Served as switchboard operator, shift manager answering the phone, taking reservations, and transferring calls Answered questions about the resort Handled maintenance calls.Cashier/Floor Person, and Soft Lines ManagerWal-Mart - Mesquite, NVMarch 2006 to August 2006PHONE NUMBER AVAILABLE Helped to put all the shelves in, as well as put merchandise out on the floor before the store opened Served as cashier until I moved to floor associate position, where I took over the fitting rooms and answered all incoming calls to the store Straightened women's wear and was soft lines manager for women's wear. Helped at registers as neededSales Representative/ Lead TSRApac Teleservices - Galesburg, ILOctober 1998 to July 199961401 Telephone sales representative, Lead TSR Made telephone calls, until I was moved up to a Lead Telephone sales representative. Trained new hires, did call records, and managed a group of employees EducationAssociate in Business AdministrationEverest University-South Orlando - Orlando, FLApril 2015 to April 2017Skills Software Troubleshooting Telemarketing Multi-line Phone Systems Help Desk Technical Support Troubleshooting Operating Systems Desktop Support Laundry Caregiving Remote Access Software Office Management Citrix Computer SkillsAdditional InformationPROFESSIONAL SKILLS Data Entry Customer Service Organization Maintenance Sales Representative LeadershipCOMPUTER SKILLS Proficient in Microsoft Office 2007, HTML coding, and quick-books Experience building computers and familiar with hardware as well as software. Computer SkillsI have great computer skills including the use of Microsoft Office 2007, I also am familiar with HTML coding, quick-books, and I have built my own computer, so I am also familiar with hardware as well as software. |
