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Click here or scroll down to respond to this candidateCandidate's Name
Street Address SW Westport CourtTopeka, KS Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVEQuality review of customer credit bureau disputes with review of supporting documentation and exceptions, files and/or on-line transactions to determine if programs, processes, and documentation are in compliance with internal company requirements, investor requirements, and/or government regulations.EMPLOYMENT HISTORYQuality Assurance Analyst III January 2016- PresentWELLS FARGO HOME MORTGAGEAudit work of operations and assist peers to ensure guidelines are met for the Federal Credit Reporting Act (FCRA), Consumer Data Industry Association (CDIA), and other Credit Bureau Reporting RulesAssess current processes and procedures and make recommendations for efficiencyReview and analyze information to identify root causes of performance gaps and set Standard Operating Procedures based upon these findings.Assisted to create Standard Operating Procedures in accordance with review of regulatory standards and ensured compliance with company, state, and federal requirements for all performed work.Home Preservation Specialist II-DISASTER SPECIALITY TEAM May 2014 Jan 2016WELLS FARGO HOME MORTGAGEComplete initial interview with customer to determine retention optionsAnalyze and review supporting documents to gage customers financial situationWork with underwriting, settlement, and title clearing departments to complete loansManage pipeline of 200+ files to service and solution mortgagesMortgage Banker February 2011 May 2014HOME SAVINGS OF AMERICAResponsible for mortgage loan origination and managing production goals/deadlinesDevelop and implement marketing strategies to attract new clients and referral sourcesResearch and resolve customers complex issues while presenting them financing options through reviewing their credit bureau and supporting documentsMortgage Banker November 2007 February 2011HEDRICK SAVINGS BANK/AIM LENDINGResponsible for mortgage loan origination/ credit analystDevelop and implement marketing strategies to attract new clients and referral sourcesMeet with clients and present financing options that best meet their goals/needs based on their credit bureauAnalyze legal documents for completion of mortgage financingAccount Executive May 2004 November 2007ENCORE CREDIT CORPORATIONResponsible for establishing and managing the new territory of IowaAnalyze and re-work loan packages/ documents to best fit the needs of borrower(s) and banksDevelop and implement marketing flyers/programs to prospective brokersWorked closely with inside staff to prevent loan fallout and manage pipeline productionAccount Executive February 1998 - May 2004SAXON MORTGAGEResponsible for establishing and managing the new territory of IowaDeveloped over 80 new relationships/accounts with mortgage brokers3 time recipient of All Presidents Club award ( top 10 producers in company)Averaged funding of $2.75M monthly in loan volumeReview financial documents in order to rate credit riskWorked closely with inside staff to prevent loan fallout and manage pipeline productionEDUCATIONThe University of IowaBachelor of Business Administration - December 1995 Major: Finance with emphasis on ManagementAFFILIATIONSIowa Broker AssociationREFERENCESAvailable upon requestCandidate's Name Page 2 |
