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Candidate's Name
Grand rapids, MI Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveI am a dedicated and results-driven professional seeking the position of the Customer Service Representative, with a focus on promoting diversity inclusion, fostering empathy, and ensuring patrons success. EducationGrand Rapids Community CollegeSkillsVerbal, written skillsClerical OfficeExcellent Communication SkillsCommunity Relationship BuildingAdministrative SupportEvent Planning and ExecutionLeadership and MentorshipStudent Needs AssessmentProject ManagementTraining and CoachingWork Planning and PrioritizationWork HistoryCommunity Specialise 10/2023 - 04/2024CSL Plasma  Wyoming, MI 49509Matched potential donors for donations seekers to and maintained ongoing relationships with companies to drive successful outcomes.Promoted employment opportunities through online postings, onsite employer visits, public job fairs, and other effective resources.Attended job fairs and visited classrooms to provide information to prospective job seekers. Designed and presented social media campaign ideas. Created engaging content for Pinterest, Facebook, and Instagram. Helped with planning and hosting marketing events. Scheduled social media postings to advertise products and generate Customer Service Supervisor 04/2012 - 01/2022Auto Club Group AAA  Grand Rapids, MIMonitored and developed actionable insights to improve efficiency and performance. Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.Conducted promote productivity, accuracy, and commitment to friendly service.Developed and maintained strong relationships with customers to maintain loyalty and satisfaction. Conducted training and mentored team members to promote productivity and commitment to friendly service.