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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Culver ParkwayRochester, New York Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVECustomer Service Specialist, experienced professional and organized.Looking to obtain full time employment.QUALIFICATIONSExtensive customer service experience both in person and over the phone.Professional attitude, attention to detail and dedicated.Strong communication skills, works well independently and as a team.Bilingual in Spanish. Can read, write, and speak the language correctly.TECHNICAL SKILLSMicrosoft Word, Typing skills of 72 wpm.EXPERIENCEAARONS INC./SEI AARONS, Rochester, NY 2017-2018Customer Service Rep/AccountsI assisted customers w/ sales, taking their payments in form of cash, card, etc.I processed folders and would input their info into the system.I would make calls to customers who were late in paying and talk about making payments, or setting up appointments to come in to pay.I filed customers folders in proper order.I translated and assisted Spanish speaking customers w/ sales, payments, and complaints.HOME DEPOT, Rochester, NY 2016-2016Cashier/ Customer ServiceGreeted, and thanked customers. Provided excellent customer service.Checked out customers purchases with form of cash, credit or check.Processed customers orders from other store locations.Translated, and assisted Spanish speaking customers when needed.SPIRIT HALLOWEEN, Victor, NY 2012-2015ManagerProcessed store shipments of merchandise.Directed, and handled correspondence between stores and District Manager.Created employees schedules and payroll for work week.Hired employees and fired them when needed.Handled customers issues and complaints.Made store deposits and acquired change for that day.Provided excellent customer service and helped push sales in order for the store to obtain daily sales goal.AUTO ZONE, Rochester, NY 2015-2015Cashier/ Customer ServiceAssisted Spanish speaking customers with purchases, and orders.Checked out customers purchases, order parts when needed, and opened rewards cards.Helped distribute, and stock shipment on delivery days.N.Y.C CLOTHING CO., Rochester, NY 2000-2004Assistant Manager/ Head CashierTrained new employees how to operate the cashier for customer purchases, orders, and in-store transfers.Assisted with receiving new merchandise, did in-store transfers, and created employees schedules.Distributed merchandise on sales floor, and assisted customers with their purchases with clothing and footwear.Operated the cash register to cash out customers purchases with the form of cash, credit, and check.Returned acceptable items for store credit.EDUCATION/TRAININGMonroe Community College, Rochester, NYOffice Technology/ Secretarial ScienceCommunication, and Interpersonal SkillsA.P. in Spanish Language |
