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Click here or scroll down to respond to this candidateCandidate's Name
Foley, AL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYOrganized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.SKILLSVerbal and Written CommunicationResearch and Analytical SkillsReport PreparationOffice Equipment OperationEase with Computers and TechnologyDocument and File ManagementMultitasking and Time ManagementTask PrioritizationProfessional and CourteousEvent PlanningMicrosoft OfficeOrder PlacementWORK HISTORYAdministrative Assistant Kohls Department StoreMontgomery, Alabama September 2004 to November 2013Sorted and distributed office mail and recorded incoming shipments for corporate records.Coached new employees on administrative procedures, company policies and performance standards.Restocked supplies and placed purchase orders to maintain adequate stock levels.Arranged rapid office equipment repair and maintenance with vendors.Maintained all procedures of daily Cash Office balancing and research of errors.Responsible for ensuring day-to-day communication with Corporate and directed it to appropriate executive or associate.Onboarded 10 new employees at team with training and new hire documentation.Established and updated 100 work schedules to account for changing staff levels and expected workloads.Approved regular payroll submissions for 100 employees.Delivered feedback to decision-makers regarding employee performance and training needs.Supervisor KmartMontgomery, Alabama March 1997 to March 2003Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Handled several customer complaints, resolved issues and adjusted policies to meet changing needs.Evaluated 7 employees performance and coached and trained to improve weak areas.Maintained compliance with company policies, objectives and communication goals.Set overall vision and provided team leadership.Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.Created successful work schedules for each team member to maintain deadlines and fully staff shiftsSupervisor Home ImageMontgomery, Alabama March 1995 to March 1997Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Handled customer complaints, resolved issues and adjusted policies to meet changing needs.Evaluated 10 employees performance and coached and trained to improve weak areas.Maintained compliance with company policies, objectives and communication goals.Helped store management meet standards of service and quality in daily operations.Applied security, safety and loss prevention strategies during shifts.Fashion Buyer Administrative Assistant Gayfer's Department StoreMontgomery, Alabama March 1992 to March 1995Executed record filing system to improve document organization and management.Monitored supervisor's work calendar and scheduled appointments, meetings and travel.Completed data entry tasks with accuracy and efficiency.Corrected data entry errors to prevent later issues such as duplication or data degradation.Entered numerical data into databases with speed and accuracy using 10-key pad.Sorted documents and maintained organized filing process.Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediatelyShipping Clerk John Morrell & CoMontgomery, Alabama April 1989 to November 1991Checked bills of lading, outgoing package paperwork and other documentation for accuracy.Conducted counts and audits of inventories to identify and resolve discrepancies in records.Reviewed order data to verify transactions and shipping dates.Operated equipment such as forklifts and balers to move outgoing shipments to loading area.Sorted and delivered materials to different work areas and staff.Verified orders by comparing names and quantity of items packaged with shipping documents.Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Teller Central BankMontgomery, Alabama May 1986 to March 1989Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.Processed customer transactions promptly, minimizing wait times.Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.Maintained friendly and professional customer interactions.Counted, verified and handled bank deposits and armored car transactions.Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.EDUCATIONSome College (No Degree) - Accounting And Home Economics Southern Baptist CollegeWalnut Ridge, ARHigh School Diploma Marshall High SchoolMarshall, AR May 1982Computer Networking And Telecommunications Coastal Training InstituteMontgomery, AL June 1992Received Computer Science GPA 3.95Cosmetology Coastal Training InstituteMontgomery, AL May 1985Graduated with 3.90 averageCERTIFICATIONSManagement Training - Kmart 6 months tested top 30% |
