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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEStreet Address NW 2nd St., Apt 102Pembroke Pines, FL Street Address
PHONE NUMBER AVAILABLEProfessional SummaryI am a Collections and Administrative professional who enjoys working in a challenging environment, a team oriented attitude and a passion for success. well versed in all areas of Customer Service, Collection Analyst, Accounts Payable & Receivable.SkillsTiny Term ProfessionCC & B ProfessionOutlookWordExcelPowerPointBilingual (English and Spanish)Excellent communication skillsFriendly demeanorAble to lead othersStrong work ethicNotary PublicCollectionsWASD Miami Dade Water & Sewer (Current) July 2016- PresentPerform all Lien collection (FTN & SS PIL) & FTN cross ReferenceCompare all old uncollectable accounts from previous Report against current report.Check for pending UGLS on Lien AccountsTransfer balances from closed account to Active account.Prepare PIL letters to customer with a debt on closed account.Calculate Interest, Recording Fee and Storm Water to ass to Pil letters.Follow Up on payment within 10-to 11 days of sending letter.Research on Miami Dade County Property Appraisal if property is a Non-Homestead exemptionPrepare FA for disconnection of water if customers and or Corporations have not made payment of delinquent Accounts.Crossed trained on different Job functions to Help when a co-workers is absentWorked on Payment Arrangements for customersPerform Different projects and deadlines for CollectionsProcess Refunds to Customers by calling and verifying personal informationProcess Referral Cancelations on AccountsSpanish Broadcasting System: (TEMP AGENCY) 02-12-2016 7/25/2016Working with 200+ portfolios over 2 million.Calling and e-mailing agency/advertiser for payment status for open invoicesCollecting funds on returned itemsAssist Account Executives in account inquiresPreparing Demand LettersPreparing files for collectionsPreparing billing adjustmentsAging reconciliationResearch short paymentsProcess documentation for refundsVerify agency/advertiser address on return mailEstablish new or existing credit profiles/credit applicationsApproving new or revised ordersEstablish credit profiles in Wide Orbit SystemAccounts Receivable, ABB Optical Group Coral Springs: (Cutting Edge) 9/2015-01/2016Post all payment over $5 Million DailyCollection on Business to Business accounts Assist Customer with their accountsPerform account reconciliation in order to clear unidentified deductions or cash application issuesAuthorize customer credit limit increases according to payment historyEvaluate orders on credit holdAnswer inbound customers callsProcess customers credit card and ACH payments along with monitoring and resolving declinesNegotiate with delinquent customers to set up payment plansAnalyze various collections reportsAdministrative Aide, City of North Miami Beach: 2010-2015Generate work orders as needed to remove meters from properties being demolishedAssist customers with analyzing and understanding their accounts, including the water consumption.Review accounts and monthly ledgers for liens and release of liensAssist customers in meeting financial obligations.Open and Finalize commercial & noncommercial accounts for waterPrepare lien letters (Estoppel letters), Claims of Lien, and Releases of LienReview properties in Real Quest, Miami-Dade Property Appraiser to determine jurisdictionCollaborate with Title companies and attorneys to mitigate balances for claims of liensSend Invoices to Commercial Accounts and Post Checks dailyCollections Analyst: All Med Services, Miami Lakes, FL 2008-2010Review denials from insurance companies and resubmit claimsCollect and send invoices on private pay accountsWork with monthly ledger and Excel reportsCustomer serviceFollow up with Insurance companies for late payments and generate invoicesPresident: Margav Marble & Tile, (my company) Miami Lakes, FL 2009- 2011Develop relationship with new customers, meet and discuss customers needsMaintain Workers comp up to datePrepare invoices, collect and post paymentsMeet with municipalities and follow up on permitsCollections Analyst: Omni Credit, Hollywood FL 2007 -2009Run Credit Reports, verify references and employment historyPrepare bank documents, Gap Warranty, titles, and verify all documentsDetermine values with NADA & BLACK BOOKFollow up with banks for funds and approve all call backsApprove all call backs to dealerFollow up with all clientsVerify references & employment historyCollections Analyst: Car Financial Services, Hollywood, FL 2005-2007Take customer paymentsPlace customers contracts in the systemPrepare titles and contracts when accounts paid in fullResolve billing problems in a timely manner as to expedite cash flow and minimize accounts receivable delinquencySkip tracing with Experian Credit Bureau companyCollect accounts over 90 to 200 daysCustomer Relations: Florida Home Care Services, Davie, Florida 2005 -2006Verify patient demographic and insurance informationProcess medical orders in a timely matterPrepare monthly graphs for CEOResolve customers issues with providersAcquire medical information from hospitals, medical offices, and insurance companiesMaintain filing system and manage information in databaseEducationMiami-Dade Community College, completed 1 year, General Education CreditsAmerican Senior High: Graduated 1986Languages: proficient in English and SpanishComputer Skills & Certifications Microsoft Word, Excel Access,, WDS, GL Codes, Power Point, Outlook, Oracle, Pivot & Internet Proficient Notary Public Lockbox & Cash ReportsWork History |
