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Click here or scroll down to respond to this candidateCandidate's Name
Big Lake, MN Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: An Inside Sales Representative position desired to contribute to the success of your company.Skills Profile:Over 23 years experience in a sales representative and customer service role.Excellent people, organizational and computer skills.Precision-focused in all I do.Eagar and capable of learning.Analytical thinking skills.Honest, dependable, productive, astute and a great collaborator.Professional Experience:Alside Supply Center, Rogers, MN/AM, Cuyahoga Falls, OH December 2020 April 2024Service and Support Representative / Installed Sales Solutions Project CoordinatorUtilized Consultative selling skills to identify customer service needs.Multi-tasked and made business decisions in a constantly changing, fast paced environment.Brought core product specification knowledge, application, and value to the customer.Reviewed Accessory, Siding & Labor Purchase Orders and Color Packets and Plans to ensure accurate orders for Single family & Multi family home builders.Proficiently utilized SupplyPro, Salesforce, Excel, Word, Outlook and AS400.ADO Products, Plymouth, MN/Service Partners, Daytona Beach, FL February 2018 May 2020Inside Sales RepresentativeActively contacted potential customers, negotiated, and closed new business relationships, as well as maintained and grew business to business relationships.Increased sales with current customer base using sales skills by up selling and cross selling products, notified customers of new product offerings, regularly supported bi-monthly promotional efforts.Prospected leads with the goal of continually expanding sales within my territory of twenty-two East Coast States through effective and efficient phone skills, communication, and customer service.Completed daily tasks by making multiple outbound sales calls, answered inbound calls, entered orders via TR Computer Sales CRM, tracked orders, supplied product and application assistance, and maintained quality customer records in the database.Midwest Fence & Manufacturing Co., South St. Paul, MN May 2017 - February 2018Retail Sales Representative/City DeskSuggested selections that met customers needs and emphasized selling points, such as quality and function.Demonstrated proficient communication and negotiation skills with perspective and existing customers.Completed fencing project estimates and sales to do-it-yourselfers, contractors, and Government Agencies.Jamieson Fence Supply, Brooklyn Park, MN April 2015 - May 2017Inside Sales/Inventory Control SpecialistProvided technical assistance, product guidance and product solutions based on customer needs.Set up new COD and Net Terms accounts.Offered customer price guidance, looked for upsell opportunities, and sold Jamieson value.Oversaw customer accounts and collected payments to keep established credit terms.Reviewed and/or revised business processes this position interacts with to increase efficiency and accuracy of inventory controls.Resolved inventory discrepancies and made necessary adjustments to correct them.Morries Nissan & Subaru, Brooklyn Park, MN July 2012 - April 2015Sales ConsultantProvided the total car buying experience to all guests who entered the dealership, answered their questions, and helped them select a vehicle that fit their needs by listening and asking questions.Explained product performance, application and benefits to prospects and described all optional equipment before, during and after the test drive.Delivered new or used vehicle and ensured that the customer understood the product features, warranty and paperwork that laid the foundation for customer loyalty.Stayed up to date on manufacturer certifications, new products, features, and accessories available and translated them into benefits for our customers.Other Work History:Gateway Fence, LLC, Big Lake, MN 2017 - PresentOwner-operatorProvides estimates and installations for Residential and Commercial fence projects.Proficiently utilizes Microsoft 365.Merchants Metals, Brooklyn Park, MN 2007 - 2011Inside Sales RepresentativeUnited States Army, Alabama, South Korea, New York, Panama 1990 - 1998Military Police OfficerEducation and Courses:Normandale Community College, Bloomington, MNCriminal Justice Coursework towards an A.S. degree GPA: 3.04TTN, Total Training Network, e-learning Course StudiesCompleted 20 Customer Service courses.Champion Education Resources, Jim Jacobus, CSP, Chicago, ILExtraordinary Customer ServiceGetting to WOW Leadership Seminar |
