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Customer Service Administrative Assistan...
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Title Customer Service Administrative Assistant
Target Location US-MS-Southaven
Email Available with paid plan
Phone Available with paid plan
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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with healthcare industry experience. Accustomed to working in environments where accuracy and accountability are essential. Consistently models and inspires high levels of integrity. Follows policies, procedures, and guidelines to assure consistent quality.Strong verbal, written and interpersonal communication skills.Builds trust and respect by consistently meeting and exceeding expectations.Team player who performs at high levels of productivity in fast-paced environments without missing a deadline.Microsoft Office Applications  MS Outlook; MS Excel; MS Word; MS PowerPoint Typing Speed: 40 WPM.KEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical Transcription Patient ProcessingPatient Registration Medical Records Management Check In Check Out Data Entry Release of InformationHIPAA Compliance Medical Laws & Ethics CMS1500 Claim Form Billing Cycle Claims Appeal ProcessMedical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPOBasic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & PhysiologyEDUCATION AND TRAININGUltimate Medical Academy Diploma  Medical Administrative Assistant, 2020Ultimate Medical Academy  HIPAA Essentials for Healthcare Professionals CertificateEmpire Beauty School Cosmetologist TrainingConcorde Medical Office ProfessionalRELEVANT PROFESSIONAL EXPERIENCEVisions of Hope Behavioral Healthcare  Memphis, TN 04/2021  PresentMedical Biller / Medical Front Desk ReceptionistInteract with medical offices and patients to provide information regarding insurance payments and claims processing.Interpret and process Explanation of Benefits (EOB), research and appeal denied claims, and resubmit corrected claims.Monitor client accounts receivable closely.Delta Clinic  Memphis, TN 03/2013  07/2013Medical Office Professional  InternPerformed clerical duties and maintained paper and electronic patient files.Verified insurance and updated patient demographic information.Answered inbound phone calls and processed referrals.Scheduled appointments and performed data entry duties.ADDITIONAL EXPERIENCESams Club  Memphis, TN 05/2017  06/2020Retail Cashier / Customer Service RepresentativeEntered company information into database and met weekly sales quotas.Provide prompt, courteous customer service.Assist customers with purchases and operate cash register.Follow all policies as they relate to customer confidentiality.William Sonoma  Memphis, TN 07/2013  11/2016Machine Operator / Team LeadTrained 15+ employees and performed data entry duties.Monitored machinery during its operation.Loaded and unloaded the machine and made minor adjustments to the controls.Inspected products for quality assurance; documented production numbers.Full Time Student  Memphis, TN 08/2010  06/2013Displayed strong leadership skill and managed household budget.Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.Maintained a fair and consistent set of standards.McDonalds  Memphis, TN 03/2008  07/2010Crew Member / Cashier / Customer Service RepresentativePerformed a variety of tasks including food production and assisting customers.Took orders, operated cash register, accepted payments, and maintained clean and organized workstation.Worked in a team environment and communicated effectively with managers and co-workers.Trained employees on company policies and job procedures.Performed store opening and closing duties.

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