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EMAIL AVAILABLEPHONE NUMBER AVAILABLELongwood, FloridaQualification HighlightsCustomer Service and Dispatching for more than Street Address years. Attending to customers questions and concerns on a daily basis. Monitor Drivers during and End of Day reports. Proof reading any errors before submitting. The data entered exceeded the requirements and met company deadline. Entering accounts payable/receivable information into system. Aid in support of other colleagues.Transport DispatcherTGLEE DairyOrlando, FLApril 2023- PresentRoute settlement, case counts, customer service, routing routes, assisting drivers needs with handhelds,invoices,printer and any concerns with their route or loads.Assisting 3rd party contractors. Communication with using teams and emails. Assisting Sales reps and superior to satisfy customers needs.Assisting Supervisors with their needs. Trained and experienced in Excel spreadsheet and various of programs.Independent ContractorNational Delivery Solutions - Longwood, FLJuly 2022 to April 2023Customer service, Accounts payable,Delivering products,Help and assist colleagues.Independent ContractorCourier Express - Orlando, FLJuly 2021 to July 202Picking up Labs from facilities and transporting to Laboratory, Ensuring counts of labs are correct in systems, Assisting other colleaguesMoved to Texas from July 2019 to May 2021Package Specialist/ Dispatcher/CSRLasership - Orlando, FLNovember 2018 to July 2019Dispatching,Monitoring drivers, Assisting with their routes, Inbound and outbound customer service rep, Accounts receivable, End of day reports.Dispatcher / CSROwl Transportation -Orlando, FLSeptember 2018 to November 2018Assisting customers with scheduling and reschedule trips to and from destination, Monitoring Drivers, Accounting.Receptionist/Dispatcher/CSRCommunity Connections TransportationOctober 2017 to July 2018Assisting customers with trips already scheduled, Accounting, Monitor Drivers.Dispatcher/ CSR/ DriverItnOrlando - Orlando, FLMay 2010 to November 2017Schedule rides, Customer Service, Filing Assisting customers with application, Problem solving, Billing, Assisting the Executive Director.EducationDiplomaPlatt High School - Meriden, CT1996Diploma in Health Information TechnologyCareer Training Institute - Orlando, FL2002Associate Degree in Health information ScienceFortis College - Winter Park,2010SkillsFront office, answering phones, filing, scheduling appointments, Great personality and customer service, Entering data into the systemProficient In Ms Word, Ms Excel, Ms PowerPoint,Typing 45 wpm, Dispatching, LogisticsCommunication skills, Phone etiquette.LanguagesEnglish-ExpertSpanish-Fluent |