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Title Customer Service Support Specialist
Target Location US-KY-Owensboro
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Owensboro, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse. Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills Outgoing, helpful, self-motivated employee with experience providing excellent customer service and working successfully both independently and as part of a team. Strengths include a positive attitude, effective communication skills, adaptability, and a desire to grow with a company.Authorized to work in the US for any employerWork ExperiencePeer Support SpecialistTracys House-Lexington, KYJanuary 2022 to June 2023 Help people to develop their own goals, create strategies for self-empowerment, and take concrete steps towards building fulfilling, self-determined lives for themselves. Assist clients/patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success Conducting peer meetings, developing recovery plans, and working with patient family members to help them address substance and mental health conditions. Cashier / Inventory ControlWright Implement-Owensboro, KYAugust 2016 to May 2018 Promoted from cashier to stock/inventory control due to reliability and superior job performance Greeted customers, answered questions, and processed purchases Counted items in inventory, recorded details and maintained related paperwork Assisted team members with other duties as needed Cashier / Drive-ThruMcDonalds-Hartford, KYAugust 2012 to May 2013 Greeted customers, explained menu items, placed orders, and served food/drinks Processed cash and credit transactions, provided change and receipts Worked various positions, including back drive and front counter Assisted management and other team members to ensure the restaurant was clean and customers were satisfiedEducationHigh School DiplomaOhio County High School - Hartford, KY, US2014Skills Certified Peer Support SpecialistExcellent Communication & Customer Service SkillsCash Register Operation /Stocking / Inventory Control / Food Prep / Cooking HIPAA Crisis Intervention Customer service Cash register Cash handling Hospitality Commercial cleaning Computer skills Communication skills Microsoft Access Office experience Medical office experience Microsoft Office Computer literacy Phone triage Epic Intake Crisis management Addiction counseling Motivational interviewing Mentoring Front desk Microsoft Excel Organizational skills Microsoft Word Phone etiquette Guest services Hotel experienceCertifications and LicensesCertified Recovery SpecialistDriver's LicenseJuly 2021 to June 2025AssessmentsCleaner fit  ProficientMarch 2024Measures the traits that are important for successful cleaners Full results: ProficientWork style: Reliability  ProficientMarch 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationPeer Support Specialist

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