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Title Customer Service Administrative Support
Target Location US-TX-San Antonio
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLECAREER SUMMARYAdministrative support professional offering versatile office administrative, office management skills, customer service and experience in Microsoft programs. I am a strong planner and problem solver who is eager to learn and accept new challenges, able to work independently, exceed expectations; effective organizer; able to manage multiple priorities and meet deadlines without compromising quality.EXPERIENCEORANGEBOX ENTERPRISES, INC.Architectural Committee Coordinator (ACC)08/2020  02/2024 Received and reviewed home improvement requests from homeowners for the exterior homes and landscaping projects for over fifty associations that I was assigned, averaging approximately 150 homes per association. Ensured that the project adhered to their specific homeowner's association (HOA) guidelines. Confirmed that all documents were received request, (i.e., maps, drawings, photos, sample project, etc.). Contacted the homeowners if additional documentation was required for their project. Kept in communication with homeowners during the review process. Forwarded complete requests to the ACC Committee's association for their evaluation of the project for approval/disapproval. Maintained response due dates for applications sent to committees. Forwarded letters of approval/disapproval to the homeowners. Communicated with ACC Committee, Board Members, Community Managers and Site Managers.PURE AIR FILTER INC.Sales Associate and Administrative Assistant02/2020  08/2020 Administrative support for various office projects. Responsible for review of the owners emails daily. Input quotes/sales from customers for processing. Contact various educational facilities and city utility companies for quotes. CHOCTAW GLOBAL STAFFINGCredentials Coordinator02/2012  10/2019 Verify various medical professional's educational training, employment history to include military work, licensure, certifications, and continuing education. Ensure that healthcare professionals have the requirements for their field. Review applications, resumes and perform background checks for potential hires. Document professionals' qualifications and accreditations. Create and maintain databases with relevant information. Submit credentials to the various military installations for review. Managed and updated all provider credential files. Contact with various military facilities in the U.S. and overseas. L.K. JORDON & ASS0CIATESApplication Support Specialist (Maximus Contractor for the State of Texas) 07/2011  12/2011 Review, validate and process SNAP, TANF, CHIP) client applications for the Department of Health and Human Services. Reconcile any discrepancies and update information as necessary. Retrieve documents and enter data in multiple eligibility and tracking systems. Schedule and assign eligibility appointments to appropriate state office. DOCUMATION, INC.Branch Coordinator03/2010  05/2011 Worked collaboratively with twenty sales personnel and prepared documents for the order processing department. Reviewed and processed sales packets for accuracy. This included recalculating incorrect documents, coordinated progress for end-of-month deadlines with sale personnel, sales managers, order processing. Answered and evaluated in-coming calls to the sales department, distributed calls as required and assisted customers with their service needs. Facilitate spreadsheets for equipment for in-house re-sale.

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