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Click here or scroll down to respond to this candidateCandidate's Name
Woodbridge, NJPHONE NUMBER AVAILABLEEMAIL AVAILABLECAREER OBJECTIVE7+ years of experience in Banking, Credit card, Insurance and Sales.Seeking to handle increasing responsibility, challenging assignments and achieve recognition in an environment that promotes team and provides opportunities for Career advancement while making significant contribution to employer organization.WORK EXPERIANCESenior Relationship Manager Nov 2020 to Jun 2022IndusInd Bank, Gurgaon India.Responsibility:Provide professional customer service to achieve a high percentage of customer satisfaction and retention.Manage relationships of an existing portfolio of clients to up-sell and cross-sell different products of the bank with focus on Wealth.Manage the portfolio to de-risk against attrition and achieve stability of book.Manage the key performance indicators at the highest level.Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.Sales: Achieve the Targets set in terms of product mix.Achieve - best in class- productivity to maximize the efficacy of the sales process.Achieve the budgeted cross sell targets.Aggressive Sales call plans to acquire large prospective customers through referrals.Ensure coverage of customer base in accordance with the Group Approved Relationship Matrix.Integration Management:Manage the customer transition with utmost sensitivity.Awareness of all the policies and procedures issued in relation to money laundering prevention.Ensure compliance with these policies and procedures on an ongoing basis.Any suspicious transaction must immediately be reported to the supervising officer.Key Skills:Ability to communicate in English and Vernacular effectively.Good Networking skills and Analytical skills. Good Follow up skills. Awareness of all the policies and procedures issued in relation to money laundering prevention.Ensure compliance with these policies and procedures on an ongoing basis.Any suspicious transaction must immediately be reported to the supervising officer.Relationship Manager July 2019 to Nov 2020American Express, Delhi India.Responsibility:Contact potential or existing customers to inform them about a product or service using script.Answer questions about products or the company.Expansion of the internal and external relationships and drive sales results.Enter and update customer information in the database.Take and process orders in an accurate manner.Handle grievances to preserve the companys reputation.Go the extra mile to meet sales quota and facilitate future sales.Keep records of calls and sales and note useful information.Business Sales Manager Sep 2018 to June 2019Bajaj Life Insurance, Gurgaon India.Responsibility:Planning and target setting for the agent sales team.Formulating sales strategies for different products and achieving targets.Recruitment and management of agency channel team members.Training, motivating and development of team members.Sales Manager Oct 2015 to Sep 2018Aviva Life Insurance, Gurgaon India.Responsibility:Building a team of insurance advisors.Identifying prospective advisors as per the guideline of the organization.Activation of successfully appointed new agents and ensuring their motivation to sell.Achieving the number of active agents in team as per the organizations targets.Prepare monthly and annual action plans to achieve goals.Measurement and tracking of relevant metrics for advisors.Identify training needs across the team.Maintain ongoing communication and connect with the team to share details of upcoming contests.Marketing Manager May 2014 to Oct 2015Hit Bazar.com & Century Mind Academy, Gurgaon India.Responsibility:Leading Marketing for Delhi & NCR have been constitutional in bringing the brand into the face of.Maintaining minimum expenditures within the budget through cost control management.Business deals and tie-ups with organizers and participation in exhibitions.Supporting sales with digital and Email marketing tactics.Gained exposure in the entire spectrum of planning & implementing integrated marketing solutions.Brand building measure and client communication programs in the gamut marketing & operation.Worked under high pressure environment with strict deadlines and multiple deliverables.EducationBachelors degree in science From Dr. RML Avadh University, U.P. India.12th from B.P.S. Inter college, U.P. India.10th from Bal Vidya Mandir H.Sec. School, U.P. India |
