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Click here or scroll down to respond to this candidateCandidate's Name
Street Address / EMAIL AVAILABLE / PHONE NUMBER AVAILABLEOBJECTIVE:Driven and detail-oriented professional seeking auto or property adjuster position with a company. I am eager to bring a strong analytical mindset, exceptional problem-solving skills, and a passion for delivering fair and efficient claims resolutions. Committed to providing top-notch customer service and ensuring that policyholders receive prompt and accurate assessments, I aim to contribute to your team's success in delivering peace of mind to clients in times of property-related uncertainties. SKILLS SUMMARY: Policy and endorsement interpretation Customer Service skills Contractor settlement negotiations Strong Xactimate, XactAnalysis and Estimating knowledge Damage assessment Insurance regulations knowledgeCERTIFICATIONS: State Farm Estimatics State Farm Automobile State Farm Policy Adjuster PPIA Certification Cook Consulting Group: Desk Adjuster Essentials (Course ID#132033) Pilot Essentials 7-day Course Allstate Auto Knowledge Library Allstate Auto How to Handle Advance Charges Allstate Auto Adjusting Tips Allstate Auto Estimates and No Connectivity ServiceSkills: The Service MentalityLICENSE: Florida License for Claims Adjuster -# G036070 Michigan License for Claims Adjuster - # 1240455 Texas License for Claims Adjuster - # 3136068PROFESSIONAL EXPERIENCE:Independent Contractor November 2023 Present, Property Claims Adjuster Prepare and process claim reports ensuring attention to detail and accuracy. Adjusted all claims within the guidelines of company policy and trusted authority. Communicate with contractors and insured regarding procedure and negotiation of agreed repair cost. Reconciled and adjusted supplements and Actual Cash Value estimates using Xactimate, XactAnalysis and Payment Tracker. Performed quality assurance audits for Cat & IA daily claims. Arise: Customer Service Representative February 2017- Present, Independent Contractor Active listening- make appointments and take down complaints. Negotiation- While de-escalating, I will make the customer feel appreciated. Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Responsible for my own schedulePilot Catastrophe: August 2023 - November 2023, Property Claims Adjuster Adjusted all claims within the guidelines of company policy and trusted authority. Provided superior service assessing property damage, and repair estimates. Prepared and processed claim reports ensuring attention to detail and accuracy. Communicated with contractors and insured about procedure and negotiation of agreed repair cost.Working Solution: April 2008 - February 2017, Independent contractor Customer Service Representative Worked remotely. Industry software proficiency. Adaptable, worked with different contracts as they come and go |
