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PHONE NUMBER AVAILABLE EMAIL AVAILABLEWith over 20 years of experience in human resources, I am a strategic thinker and a collaborator who believes in the indispensable link between leadership and learning.My previous work experiences have enabled me to develop a strong background in finance and accounting, as well as a deep knowledge of tax compliances, legislation, and regulations. I have also gained expertise in talent acquisition and recruitment, employee relations, HR policies, compensation and benefits management, total rewards, performance management, HRIS, training and development, problem-solving, communication skills, organizational skills, leadership skills, and technical skills. I have a proven track record of successfully building relationships across organizations and teams and resolving critical human capital business issues.I am passionate about people and their potential, and I strive to create a positive and productive work environment that fosters growth, development, and innovation. I am looking for a challenging and rewarding opportunity to leverage my skills and experience as a Human Resources Executive and to contribute to the success and vision of a progressive organization. Work ExperienceRegional Human Resources Manager, M&A (OH, MI, TN) Healthcare Linen Services Group - Brownstown, MIMay 2023 to PresentIn this position, my primary responsibility is to provide Human Resources (HR) support to the five locations within my region. This includes enhancing retention rates, community recruitment, and involvement, as well as devising and implementing employee recognition and engagement programs. I also oversee the entire hiring process of qualified applicants for open positions, which involves recruiting, interviewing, and onboarding. I collaborate with departmental managers to comprehend the skills and competencies necessary for each role. Along with these duties, I carry out routine tasks as directed by the Director of Human Resources and People Operations, such as conducting audits, maintaining records, and ensuring compliance with company policies and legal regulations. Moreover, I am directly accountable for supporting locations in my region in their daily operations, including recruiting, hiring, onboarding, training, payroll, benefits, FMLA, performance support, enforcement of company policies and procedures, as well as general office administration.Senior People Services Director, M&ADietz Property Group - Troy, MIApril 2021 to May 2023As the Senior People Services Partner at Dietz Property Group, I was responsible for overseeing all Human Resources functions, including orientation, compensation, and benefits, and advising on Company policies and practices for a multi-state organization with over 150 employees. This included managing 13 acquisitions and private equity stakeholders. I collaborated with executive board members to understand the organization's staffing, recruiting, and retention goals and strategy. I facilitated professional development training and certification activities for all staff. Additionally, I specialize in risk management and compliance with human resources, compensation, and payroll administration to ensure that our organization adheres to industry standards. As part of my approach, I identify root issues and use a systematic, yet empathetic approach to finding solutions. Director of Human Resources, Talent AcquisitionHunt Companies, Inc - Silverdale, WAJanuary 2017 to August 2018I played a significant role in talent acquisition and human capital management. My focus was on attracting and retaining career- minded and diverse individuals with an entrepreneurial mindset, who could offer exceptional customer service. I partnered with managers across all departments to analyze and address performance gaps, identify and grow talent, and create a high- performance culture.I supervised a team of seven associates and mentored them to provide accurate guidance on the interpretation and application of government regulations. I also taught training and development courses, which included leadership development and technical training aligned with the organization's business objectives. The audiences varied and could go up to 350 individuals, and the training was held in auditorium settings.I nurtured a positive team environment through mentorship, training, and development. I led the initiative to create a diverse and innovative work climate that fostered success. I also spearheaded strategies by analyzing market trends and best practices for competitive pay, benefits, rewards, recognition, and wellness initiatives for a company with 500+ employees across three regions, with an 88% retention rate.As part of my responsibilities, I advised managers on the application of civilian personnel policies and procedures in employee relations matters and unfair labor practices and grievances. I also developed policies and procedures for annual performance reviews, salary structure maintenance, and incentive reviews to improve transparency and consistency. Lastly, I was responsible for ensuring compliance in the operation processes and policies related to the Federal and State Housing Laws, as well as the directives given by the Department of Defense. e in the operation processes and policies related to Federal and State Housing Laws, as well as the directives given by the Department of Defense. Human Resources Director, Talent ManagementSmallwood Design & Construction Inc. - Bainbridge Island, WA June 2015 to January 2017As the HR department of one, I was responsible for managing various functions, including hiring, payroll, compliance with safety regulations, and employee relations. I developed a strategic plan to align HR activities with the company's goals and oversaw organizational changes and process improvements. I also tracked recruitment metrics and provided accurate reporting, as well as conducted financial analysis to ensure accuracy in payroll, taxes, and worker's compensation. I resolved employee issues and created a new compensation structure that improved employee satisfaction and performance. Finally, I built strong relationships with internal and external stakeholders to explore potential opportunities. Executive Director of People and Operations, M&ASampson Racing - Ventura, CAMay 2013 to August 2016I provided support to employees in California and Nevada. My primary responsibilities included overseeing recruitment, talent development, change management processes, and risk management and compliance. I collaborated with other senior management members to assist in the merger and acquisition of another company. I led two regions through pre-integration and divestiture activities, which took place gradually over a period of approximately 6-9 months. To ensure that all regulations and compliances were upheld, I worked closely with safety and legal experts to develop Standard Operating Procedures.I designed HR functions and processes to provide a roadmap for day-to-day operations and supervised a team of 18 individuals, including Human Resources and Administrative professionals across multiple states. I led the HR and Administrative teams to ensure high client satisfaction, process efficiency, and streamlined operations from hire to retire. As the HR POC for the site-level managers and executive committee members, I provided both remote and on-site support to all employees in two states. I also resolved employee relations issues and concerns independently. VP of Human ResourcesHawaii Satellite Services, Inc. - Honolulu, HINovember 2006 to August 2011I was responsible for the full range of HR functions, including recruitment, onboarding, training, performance management, payroll, and benefits. I designed compensation and commission structures to attract top talent to a new telecommunications start-up and led a successful recruitment effort that brought in 145 sales and technology professionals for 8 locations statewide. I managed the entire recruitment process, from creating job descriptions to posting on multiple job boards and social media platforms.I am skilled in negotiating and developing team-building programs, and I wrote personnel manuals that included company policies, job descriptions, metrics, and management reports. I used my business management and decision-making skills to expand the business by 50% and established the company's second retail location, handling all HR and operational procedures. My responsibilities also included full charge bookkeeping, managing government contracts, reviewing sales forecasts, and ensuring accuracy in government-partnered and vendor service contracts. Broker/CEORE/MAX in ParadiseFebruary 2001 to November 2007I purchased franchises of a real estate brokerage and started the companies from scratch. I built a portfolio of clients and acted as a buyer/seller agent for both residential single and multifamily properties. Over the course of 5 years, I trained and coached over 350 real estate agents, including both seasoned and newly licensed ones. To promote competitiveness and increase closing ratios, I created sales and marketing agent incentive programs. I also expanded the brokerage to include mortgage services and property management. Within the first six months of operations, I acquired 72 residential properties with a monthly cash flow and 98% occupancy rate. In the first two years, I recruited and retained 55 agents, helping the office to rank at over 110 million dollars in property sales annually. I was responsible for contract management and trained staff on efficient transaction coordination, as well as risk management and compliance.EducationMaster of Science - Human Resources Management, Graduated 2021 Southern New Hampshire University - Manchester, NH BSBA Graduated 2020Southern New Hampshire University - Manchester, NH Certifications and LicensesSHRM Certified ProfessionalMicrosoft Office Certification |
