| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate Candidate's Name
SUMMARY:-Experienced Technical Project Manager/ Project Scheduler with over 20 years of success leading complex projects across diverse industries. Expertise in strategic planning, team leadership, and delivering innovative solutions on time and within budget. Skilled in fostering collaboration among cross-functional teams to exceed client expectations and drive business growth.TECHNICAL SKILLS:- Data Analysis Primavera P6 professional Quality Management Systems (QMS) IT Infrastructure Knowledge Technical Documentation Continuous Improvement Scalability Planning Presentation Skills Agile Methodologies Budgeting and Financial Management Cybersecurity AwarenessEDUCATION:-MBA: Major Project Management 2013 New York, NYKeller Graduate School of ManagementBachelor of Business Administration: Major: Human Resources Management Minor: Psychology 2008New York,
NYCity University of New York - Baruch College ZicPROFESSIONAL EXPERIENCE:-Department of Aging 09/2023 to 01/2024Project Scheduler / Coordinator New York, NY Developed comprehensive project plans outlining timelines, milestones, and deliverables. Allocated resources efficiently to ensure project deadlines were met without compromising quality. Maintained regular communication with stakeholders, providing updates and gathering feedback. Conducted post-implementation reviews to assess project success and identify lessons learned for future projects. Ensured that all project deliverables met the highest quality standards and complied with relevant regulations.Cuny Zicklin School of Business 04/2019 to 12/2022Project Analyst / Scheduler New York, NY Conducted detailed data analysis to support project decision-making and identify trends and insights. Created and maintained comprehensive project documentation, including project plans, reports, and technical specifications. Developed and monitored performance metrics to track project progress and identify areas for improvement. Managed and maintained project-related data, ensuring accuracy and integrity. Conducted post-implementation reviews to evaluate project success and identify lessons learned for future initiatives.Department of Social Services 01/2019 to 03/2019Technical Project Manager New York, NY Launched new projects by defining scope, objectives, and key deliverables. Assembled project teams, assigning roles and responsibilities based on team members' skills and expertise. Developed and implemented a communication plan to keep all stakeholders informed. Conducted project closure activities, including final deliverable handover and post-project reviews. Implemented quality control measures to ensure deliverables met required standards.New York City Housing Authority (NYCHA)Technical Project Manager 10/2018 to 01/2019 Initiated new projects within NYCHA, defining project scope, objectives, and deliverables. Identified potential project risks and developed risk management plans to mitigate them effectively. Ensured project activities complied with NYCHA policies, regulations, and legal requirements. Prepared and delivered regular project status reports and presentations to NYCHA management and stakeholders, highlighting progress, achievements, and challenges. Created detailed project timelines and schedules, outlining key milestones and deadlines.ZicklZicklinZicklin School of Business 02/2005 to 10/2018Project Manager New York, NY Developed comprehensive project plans, including scope, objectives, timelines, and resource requirements. Managed relationships with external vendors and contractors, ensuring timely delivery of goods and services. Implemented change control procedures to evaluate and prioritize change requests, ensuring minimal disruption to project objectives. Facilitated project closure activities, including final deliverable acceptance, stakeholder sign-off, and documentation archiving. Provided training and mentorship to team members, fostering their professional growth and development.Department of Mental Hygiene 02/2017 to 06/2017Project Coordinator New York, NY Followed up with team members to ensure tasks are completed on time and according to specifications. Maintained the Responsibility Assignment Matrix (RACI) to clarify roles and responsibilities within the project team. Optimized resource utilization by reallocating resources as needed to address project priorities. Conducted periodic audits to ensure project activities comply with relevant regulations and standards. Analyzed feedback received from stakeholders to identify recurring issues and trends for proactive resolution.International Rescue Committee 09/2016 to 02/2017Enterprise Resource Planning (ERP) New York, NY Gathered business requirements for ERP implementation, including functional specifications and user needs. Analyzed existing business processes and systems to identify gaps and opportunities for improvement. Planned and coordinated the go-live process for the ERP system, including cutover activities and post-implementation support. Identified opportunities for performance optimization within the ERP system, implementing improvements to enhance efficiency and scalability. Provided ongoing support and assistance to ERP system users, addressing questions, concerns, and troubleshooting issues as they arose.NewOak 05/2015 to 08/2016Project Manager New York, NY Forecasted future resource needs based on project progress and upcoming milestones, ensuring adequate resources are available. Ensured project activities comply with relevant regulations, industry standards, and organizational policies. Managed the implementation of approved changes, ensuring proper communication and coordination among stakeholders. Tracked and analyze project performance metrics to identify trends, patterns, and areas for improvement. Established and maintain project knowledge repositories to capture and share project-related information and artifacts.RBC Capital Markets 03/2015 to 08/2016PMO Project Manager New York, NY Established and enforced project governance frameworks and methodologies to ensure project success and alignment with organizational objectives. Defined and tracked project metrics and key performance indicators (KPIs) to measure project success and performance. Aligned project objectives and outcomes with organizational strategies and goals, ensuring projects contributed to overall business success. Prepared and delivered regular governance reports to senior management and stakeholders, providing updates on project status, risks, and issues. Managed relationships with external vendors and contractors, ensuring deliverables met quality standards and contractual obligations.Morgan Stanley Smith Barney 07/2010 to 05/2012Project Manager New York, NY Conducted benchmarking activities to compare project performance against industry standards and identify opportunities for improvement. Continuously assessed project risks and proactively implemented risk mitigation strategies to ensure project success. Facilitated the adoption of agile methodologies and practices within the project management process to improve flexibility, responsiveness, and delivery speed. Enhanced PMO processes, tools, and capabilities to improve project management efficiency and effectiveness. Implemented knowledge retention strategies to capture and preserve project knowledge for future reference and organizational learning.Citigroup Jan 2004 - Jun 2010Project Manager Greater New York City Area Provided security administration services to the bank s most sensitive operational divisions. Ensured compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
Managed security administration services for the human resources, audit, and information technology divisions. Generated Active Directory and Lotus Notes user accounts for multiple business units and resolved over 100 incoming calls by System Administrators on a daily basis. Improved the Virtual Tech/Request ticketing system availability from 89% to 99% and completion of core job processes from 85% to 97% by virtualizing production servers and incorporating scheduled alerts for overdue tasks. Reduced the average number of open Lotus Notes tickets by 85% by improving the ticketing application s user interface design, creating a dedicated Lotus Notes ticket queue, and implementing staff training. Verified system activity events intercepted by the TEARS auditing system to ensure compliance with the bank s policies and procedures. Enforced system usage guidelines, managerial approvals and auditing requirements where appropriate. Enhanced Lotus Notes procedures defining the guidelines for career promotion of multiple team members. Achieved a 50% increase in customer-satisfaction by expediting requests, ensuring they were completed within a two-day time frame, and improving troubleshooting methodologies. Consistently exceeded department goals year-over-year by implementing continuous process and technical improvements in the ticketing system as requested by users. Recipient of Citigroup Corporate Operations and Technology RAVE Program Award for delivering quality customer service and performance excellence. |
