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| | Click here or scroll down to respond to this candidate Z IA B AR KATULL AH
C L I N T O N , M I S S I S S I P P I 3 Street Address 5 6 | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
SALES/RETAIL MANAGER
QUALIFICATIONS PROFILE
Highly dedicated, multifaceted, and results-driven professional, with extensive experience in managing all sales and
retail operations across diverse work settings.
Recognized for delivering exceptional customer service with proven record of increasing customer loyalty and satisfaction,
boosting sales and profitability, and exceeding performance targets. Efficient at managing cash transactions, ensuring accuracy
and security. Adept at leading teams toward achieving operational excellence through training sessions and implementation of
improvement initiatives.
AREAS OF EXPERTISE
Inventory and Cost Control | Financial Reporting | Budget Management
Conflict Resolution | Store Maintenance | Cross-functional Collaboration | Document and Report Generation
RELEVANT EXPERIENCE
QUICKTRIP | Clinton, MS
Rotating Assistant Manager Sep 2023 Present
Oversee a team of clerks in managing the day-to-day operations such as cleaning the kitchen and preparing biscuits,
croissants, and lunch pans across four different store locations including Byram, Clinton, Flowood, and Jackson
Render the necessary adjustments to sandwiches, roller grills, pizza slices, brisket sandwiches, and other foods that are in
the warmer for sale
Deliver superior quality service to customers by establishing relations to meet profitability targets
Provide assistance in restocking and organizing products, storing order deliveries, and maintaining the cleanliness of the store
Ensure food items in the store remain fresh by maintaining optimal room temperatures, regularly checking expiration dates,
and coordinating emergency pick-ups with other QuickTrip stores as needed
Implemented a strict control for ordering and stocking items in the cooler section as well as completing clock-ins and
-outs, consequently saving the company over $30M and $100M respectively in a full year
EXXON | Jackson, MS
Manager May 2023 Sep 2023
Assumed responsibility for restocking numerous products for the entire store including coffee, peanuts, and slushies
Supervised the cashiers to guarantee secure and efficient cash transactions
Exhibited professionalism in running the store, thus doubling its sales in three months with a percentage of 35%
SHELL | Jackson, MS
Cashier Mar 2021 May 2023
Took charge of managing all payment transactions from customers and restocking each shelf with the appropriate items
Consistently upheld high-quality service for customers thus doubling the store sales
Worked with Frito sales representative in preparing Frito-Lay orders on Mondays, gaining positive feedback from
customers
Conceptualized and rolled out a strategy to increase the variety of Frito-Lay chips by offering different flavors on each
shelf of the Frito-Lay rack which attracted many customers from surrounding areas due to the wide selection available
Successfully referred Zevia to Pepsi for a merger, resulting in extensive distribution of Zevia products throughout
Walmart stores
ED S LIQUOR STORE AND CITGO GAS STATION | Jackson, MS
Cashier Oct 2015 Mar 2021
Processed customer transactions promptly and handled cash, credit, and other forms of payment
Placed and organized weekly orders to maintain stock levels while also coordinating with suppliers if necessary
Received and stocked liquor deliveries, guaranteeing proper organization and rotation of inventory for availability
Performed routine cleaning tasks to ensure a hygienic environment for both staff and customers
BP/MARATHON | Jackson, MS
Cashier Jan 2013 Mar 2015
Handled customer credit/cash payments with precision and accuracy to secure accurate and seamless transactions
Mentored fellow cashiers for three months in operating the passport register system to develop their proficiency and
accuracy in its use
SHELL/BP/CHEVRON | Jackson, MS
Cashier | Stocker Jan 2014 Dec 2014
Worked on four different gas stations responsible for managing all inventory stocks, store operations, and item payments
Documented all work hours completed by numerous cashiers at the Daniel Lake store for accurate payroll processing and
compliance with company policies
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Z IA B AR KATULL AH
C L I N T O N , M I S S I S S I P P I 3 90 5 6 | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
Earlier Positions Held:
SHELL AND EXXON GAS STATIONS | Jackson, MS
Cashier
TOBACCO STORE | Yazoo City, MS
Cashier | Inventory Clerk
DUNKIN DONUTS AND BASKIN ROBBINS | Baltimore, MD
Cashier | Cook | Drive Through | Ice Cream Server
MEADOWBROOK CINEMA | Jackson, MS
Usher | Ticket Taker
OTHER EXPERIENCE
INDIANA CENTER FOR FOOT AND ANKLE CARE, PC | Springfield, MS
CEO | Podiatrist Dec 2015 Mar 2021
AGGEUS HEALTHCARE, PC | Springfield, MS
Nursing Home Podiatrist Apr 2015 Oct 2015
HOME PHYSICIANS | Gary, IN
Home Visiting Podiatrist
RICHARD THATCHER, DPM | Indianapolis, IN
Podiatrist
PRIMESOURCE HEALTHCARE | Indianapolis, IN
Nursing Home Podiatrist
NYCONN ORTHOPEDICS AND REHABILITATION | New York, NY
Podiatrist
EDUCATION
Doctor of Podiatric Medicine
New York College of Podiatric Medicine | New York, NY
Academic Scholarship Recipient
Chief Resident, St. Barnabas Hospital, Bronx, NY
Bachelor of Science in Molecular Biology
University of Southern Mississippi | Hattiesburg, MS
Variety Chairman University Activities Council
Graduated with Honors
Male Freshman of the Year Nominee
University Activities Council Member of the Year
PROFESSIONAL DEVELOPMENT
MyFoodandBevTraining.com Off-Premises Alcohol Seller s License, Active (Valid Until Sep 2025)
Coursera Business Analysis Fundamentals, Jul 2024 (Microsoft)
International Business Specialization, Mar 2024 (University of Colorado)
International Business Context
International Business and Culture
International Business Operations
International Business Venturing Abroad
Developing Innovative Ideas for Product Leaders, Feb 2024 (University of Mary)
Business Implications of AI: Nano Course, Jan 2024 (EIT Digital)
StateFoodSafety Food Protection Manager Certification, Oct 2023
Food Safety Manager Training Certification, Sep 2023
Pass Training and Compliance Mississippi UST Operations Clerk Training Certification, Apr 2022
IAP Career College Business Certificate
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