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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Brooklyn, NY Street Address
SummaryHighly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills. SkillsSKILLSMicrosoft Oce, WindowsExcellent customer serviceEective sales strategiesStrong organizational and administrative abilities Ability to train and manage teamsFinancial management and transactionsAdaptability to new systems and processesExperienceKCE Engineering Consulting Brooklyn,NYAdministrative Assistant05/2023 - 11/2023Greeted visitors, determined their needs and directed them to the appropriate personnel.Provided administrative support to sta members, including copying and scanning documents, ling paperwork, and ordering supplies. Organized oce operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records. Answered incoming calls in a professional manner and directed callers to the appropriate personnel.Coordinated travel arrangements for sta members, including making reservations for ights or hotels.Managed oce supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times. Performed data entry tasks into various computer systems accurately and eciently.Assisted with special projects as needed by researching information on the internet or through other sources.Maintained business records by updating customer information. Collected payments, issued receipts and updated accounts to reect new balances.Monitored calendars and scheduled appointments based on availability and established load limits.Used judgment and initiative in handling condential matters and requests.Twin Pines ManagementTEMPORARY Recertication Specialist/Admin02/2023 - 05/2023Created and maintained spreadsheets to track data and analyze trends. Scheduled appointments with residents and conducted regular meetings to collect documentation and sign lease agreementsQuickly learned new skills and applied them to daily tasks, improving eciency and productivity.Successfully adjusted over charged accounts resulting in improved DHcustomer satisfaction.Received positive feedback from customers and colleagues for delivering excellent customer service.METRO PCSAdministrative Assistant10/2016 - 02/2021Operated a successful MetroPCS authorized dealer cell phone store as part ownerManaged daily operations, including sales, customer service, and inventory managementDeveloped and implemented eective sales and marketing strategies to increase revenueTrained and managed a team of sales associates to deliver excellent customer serviceDeveloped and implemented strategic business plans to increase company protability.Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.Supervised sta members, organized schedules and delegated tasks. Maintained ling system for records, correspondence and other documents.Created spreadsheets in Excel to track data such as vacation requests, sick days.Answered phone calls, responded to emails, routed mail and coordinated courier services.Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.Processed payroll accurately ensuring all employees were paid on time. Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.Provided administrative support to the executive team, including scheduling meetings and managing calendars.D&B MULTIPLE SERVICESAdministrative Assistant09/2009 - 03/2013Provided exceptional administrative support to a high-performance real estate teamManaged inventory of properties including brochures, photos, and specs to ensure accuracy and accessibility for agents and customers Managed nancial transactions for the organization including all corporate escrows, deposits, closings, and feesAssisted with implementing new multiline, multifunction Lucent Telephone and voice-mail systemsCreated new policies, procedures, and processes to support a fully functional oce.Education and TrainingUMASS Boston Boston, MAManagement in Business Administration andManagement |
