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Click here or scroll down to respond to this candidateCandidate's Name
Philadelphia, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWith over five years of hands-on experience in event planning and coordination, I excel at creating seamless and unforgettable events tailored to each clients unique preferencesMy refined ability to anticipate and address customer needs has allowed me to build enduring relationships founded on trust and satisfaction. Combining extensive customer service experience, event planning expertise, sales acumen, and a genuine passion for exceeding expectations, I am well-equipped to make a significant impact in any role that prioritizes exceptional service delivery and client satisfaction. Work ExperienceEvent CoordinatorUniversity Of Pennsylvania-Philadelphia, PADecember 2022 to Present Serve as a primary point of contact for event planning, facilitating seamless communication and coordination with various departments including Department of Public Safety, Facilities Services, Classroom Technology Services, and Building Administrators. Coordinate and manage all aspects of events, providing dedicated support to clients from initial planning stages to execution. Oversee day-of-event operations, particularly for high-profile events crucial to the University, to uphold exceptional quality standards and ensure a smooth experience for all stakeholders. Owner/OperatorPhilly Pop Up Picnics-Philadelphia, PAApril 2020 to Present Led the strategic planning and flawless execution of more than 500 events, spanning diverse social and corporate settings, ensuring each occasion was meticulously tailored to meet the unique desires of our clientele while consistently surpassing expectations. Skillfully managed event budgets, optimizing resources to ensure cost-effective solutions while maintaining the highest standards of quality and service. Directed and supervised all aspects of event logistics, including vendor coordination, supply management, and logistical arrangements, ensuring seamless execution and timely completion of all events. Led comprehensive social media marketing initiatives, leveraging platforms effectively to enhance brand visibility, engage with the community, and drive business growth. Implemented innovative strategies to increase online presence and attract new customers. Extend a warm welcome to clients and guests, conducting final checks on arrangements, and promptly addressing any last-minute requests or concerns to guarantee client satisfaction. Member Service CoordinatorArdent Credit Union-Philadelphia, PAJanuary 2015 to December 2020 Opened/closed accounts including Checking, Savings, Money Market, Certificates of Deposit. Processed ACHs, Cashier's Checks, stop payments, loan payments and loan applications. Executed financial transactions according to NCUA policies and procedures Identify fraudulent checks or cash and make reports to the appropriate departments. Provided front end customer support. Assessed needs of customers, suggesting products and services accordinglyTravel ConsultantLiberty Travel-Cherry Hill, NJJanuary 2013 to December 2015 Attentively listened to and evaluated clients' preferences and requirements to curate bespoke vacation experiences tailored to their desires. Exhibited a steadfast track record of closing sales with precision and maintaining exceptional productivity levels. Delivered top-notch service in a bustling travel agency environment, proficiently managing flight reservations, cruise bookings, guided tours, hotel accommodations, and car rentals to fulfill diverse customer needs.Sales RepresentativeVerizon Wireless-Philadelphia, PAJanuary 2006 to December 2013 Possess a thorough understanding of the sales process, products, and services, enabling informed recommendations and tailored solutions to meet individual customer needs. Manage account maintenance tasks and handle customer escalations with professionalism and efficiency, resolving issues promptly to uphold client satisfaction and retention. EducationBachelor of Science in Business AdministrationUniversity of Pennsylvania - Philadelphia, PAMay 2026Skills Customer Relationship Management Project Management Account Management Marketing Business development Microsoft Office Microsoft Excel Communication skills Organizational skills Time management Hospitality Customer service English Sales Phone etiquette Data entry Computer skills Leadership Customer support Outside sales B2B sales Travel planning Amadeus Hotel experience Negotiation Upselling Microsoft Powerpoint |
