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General Manager / Engineering / Sales & MarketingDallas, TXEMAIL AVAILABLEPHONE NUMBER AVAILABLEMultitasked, Eagar, Responsible, Ready For WorkAuthorized to work in the US for any employerWork ExperienceAssistant General ManagerJCole LogisticsMay 2021 to December 2022 Manage Drivers, Payrolls, Loads, and Dispatch for JCole Logistics Daily Per Specifications. Assistant General ManagerRedbird Medical Clinic - Dallas, TXOctober 2015 to April 2021 Maintain Clinical Responsibilities With Drs, RNs, Patients per Specifications. Handle Account and Payroll, Supplies and Pharmaceuticals.Senior Collections Account ManagerBorden DairyJanuary 2012 to August 2015Job duties included but not limited toResponsible for all payments of goods and services necessary for the basic operation of the company.Posts customer payments by recording cash, checks, and credit card transactions via Pcard, Fast Check, or Petty Cash.Process Expense ReportsReceive vendor invoices through post mail, fax or emailProcess daily Vendor set up and change requests from all plants and internal departments.Process invoices into computer system.Process fast checks and credit memo's petty cash.Process and mail vendor checks weekly based on current cash availabilityMatch invoices to PO'sRespond to phone and email inquiries from vendors and other teams regarding payments and invoicesEstablish solid working relationship with vendors and provide open lines of communication to handle issues as they arise.Senior Collections Account ManagerDHLDecember 2008 to September 2011Job duties included but not limited toResponsible for Customers Service and Collections of all Southwest Regional accountsCollect on 30/60/90/120Authorize Credit approvalsBuild complete truck loadsDevelop/Maintain client rapportForecast product procurementMaintain day to day vendor contact to ensure order accuracyBill of lading and drop-ship codingImport/Export proceduresSkip TracingCollections Supervisor/Back End Account ManagerDHLFebruary 2003 to November 2008Job duties included but not limited toSupervise a team of 17 specialistMonitor time attendance policies and proceduresForecast call matrixQuality Assurance monthly with each team memberResolve all escalated callsManage portfolio of excess of 1.5 million dollarsInbound/Outbound calls on auto dialing systemEmailSkip TracingUpdate customer informationCollections ManagerABACUS COMMUNICATIONSSeptember 1998 to February 2003Job duties included but not limited toResponsible for all coaching and development of 132 Collection Agents and 4 Team LeadsTake escalated calls to resolve customer issuesTrained new agents on systems, policy and proceduresDelegate responsibilitiesConduct interviews and hiring/terminationsResponsible for all coaching and development of Agents and Team Leads Advanced Computer and Software Literacy WORD Excel DU/LP Oracle Relay (Blueberry) SAP P Card JDE Oracle Lawson Pivot Tables Equifax AS/400/BPCS} V Lookups Accountant Totalview Askers Watchman The Work number Centerview OutlookSkip TracingEducation3 years in EngineeringPrairie View A & M University - Prairie View, TXAugust 1990 to June 1993Skills SAP Oracle Account management Telecommunications (7 years) Computer networking Portfolio management Forecasting Budgeting Project management Profit & loss Financial analysis |